Digital Catalog Operations Associate
About The Position
As a Digital Catalog Operations Associate, you will be on the front line of maintaining our catalog's quality. Rather than just processing tasks, you will directly influence how customers find, evaluate, and purchase parts for their vehicles. You will bridge raw vendor data and a seamless front-end user experience, ensuring every attribute, taxonomy, and description adheres to rigorous industry standards like ACES and PIES. You will thrive in this role if you are not only detail-oriented, but naturally curious—a team member who identifies recurring data flaws, questions inefficient workflows, and builds durable solutions that help our catalog scale efficiently. About FCP Euro FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles. In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve.
Requirements
- 2+ years of experience handling high-SKU digital catalogs, data management, or catalog operations within an eCommerce, retail, or automotive environment.
- Proficiency in Microsoft Excel and experience navigating workflow management tools like JIRA, Zendesk, or Monday.com.
- Demonstrated ability to manipulate, audit, and extract insights from large data sets.
- Proven track record of taking end-to-end ownership of projects, operating with high accuracy, and collaborating effectively in a fast-paced environment.
Nice To Haves
- Familiarity with automotive mechanical systems and industry data standards (ACES/PIES) is highly preferred.
Responsibilities
- Own Data Excellence: Maintain, enrich, and validate product metadata, attributes, and taxonomy so our customers can find the exact part they need, when they need it.
- Optimize the Catalog Lifecycle: Manage critical catalog maintenance routines, including SKU creation, vendor updates, supersessions, discontinued items, and lead-time tracking.
- Drive Operational Problem-Solving: Partner with Make/Model, Vendor, and Supply Chain teams to resolve inbound tickets (via JIRA, Zendesk, and Monday.com) and troubleshoot data anomalies, returns, or backorders.
- Elevate Customer Experience: Enhance product searchability, improve image acquisition workflows, and elevate overall content usability across our platform.
- Continuously Improve Workflows: Leverage data and key performance metrics to spot patterns, eliminate bottlenecks, and elevate our data quality standards across the business.
Benefits
- Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees.
- Company HSA contribution.
- 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays
- 401k with Company deposit and match.
- Discounted prices on our catalog of European car parts!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
