Digital Campaign Strategist

Feathr•Gainesville, FL

1d•$65,000•Remote

About The Position

As a Digital Campaign Strategist at Feathr, you will serve as the primary marketing lead for our customers, ensuring the successful execution of their digital marketing campaigns. Working closely with Digital Campaign Managers and Designers, you'll help guide and advise customers on their marketing strategies to maximize success. The Digital Campaign Strategist reports to the Team Manager within the Managed Services team.

Requirements

1+ years of experience in developing, managing, or planning marketing campaigns
3+ years of experience in a full-time customer-facing role
1+ years of experience in account management or project management
Familiarity with digital marketing tools and software
Exceptional Communication: You excel at clear, precise, and persuasive communication, adapting your message for different audiences.
Relationship Builder: Skilled at cultivating and maintaining strong customer and internal relationships that drive business outcomes.
Active Listener: You listen intently and ask insightful questions to fully understand the needs and challenges of customers.
Critical/Strategic Thinking: You evaluate facts, data, and observations to make informed decisions aligned with short- and long-term goals.
Creative Problem Solver: You can devise innovative solutions to unique customer and business challenges.
Highly Organized & Efficient: You thrive in fast-paced environments, adept at managing multiple tasks and prioritizing deadlines.
Data-Driven: You are proficient at analyzing data, translating metrics into actionable insights, and recommending clear next steps.
Positive Attitude: In a fast-paced, unpredictable environment, you stay solution-focused and always look for process and product improvements.
Self-Starter: You proactively identify and address challenges, offering solutions and rallying the necessary resources to execute them.
Collaborative: You work well across departments, effectively solving problems and communicating with colleagues.
Adaptable: When faced with rapid changes, you quickly adjust your focus and move forward without delay.

Responsibilities

Develop and present strategic marketing plans that are easily understood by customers and executed by your team, ensuring alignment with Feathr’s service level agreements (SLAs).
Present campaign performance data to customers and collaborate with Customer Success to deliver cohesive insights.
Test, validate, and evolve best practices across your customer portfolio to drive continual campaign improvements.
Lead customer calls, clearly communicating campaign results and providing actionable recommendations that deliver value.
Oversee and guide your Campaign Manager to ensure timely, high-quality project deliverables.
Develop and present Google Ad Grant strategies that are clearly understood by nonprofit clients and efficiently executed by you and your team, ensuring alignment with grant compliance requirements and performance SLAs.
Analyze customer campaign performance to extract insights and identify opportunities for improvement.
Troubleshoot technical issues alongside the support team, and manage projects from inception to completion using tools such as Asana, GSuite, Front, and Salesforce.