Digital Campaign Manager - Key Accounts

Townsquare Ignite•Dallas, TX

2d•Remote

About The Position

Townsquare Ignite is seeking a Digital Campaign Manager for Key Accounts. This is a remote position that requires close and collaborative work with a team. Townsquare Ignite, founded in 2010, offers a combination of owned and operated digital properties, a proprietary digital programmatic advertising platform, and an in-house demand and data management platform. Their competitive advantages include first-party data collection, proprietary advertising technology, impactful integration with leading DSPs, massive reach, targeted solutions, white glove customer service, multi-platform delivery, and full-service creative support. The Digital Campaign Manager, Key Accounts will serve as the primary point of contact for Townsquare Ignite’s most valuable accounts, focusing on fewer accounts with significantly larger billing and delivering a high-touch, white-glove client experience. This role is highly client-facing, involving client calls, performance report presentations, and serving as a trusted advisor to drive strategy, optimizations, and expansion opportunities. The ideal candidate is consultative, detail-oriented, and confident in explaining digital marketing performance to inspire client trust and long-term partnership. Success is measured by client satisfaction, account retention, upsell growth, and reduced campaign cancellations.

Requirements

Demonstrated ability to confidently lead client calls, explain performance data, and make strategic recommendations.
Comfortable advising executives and decision-makers on growth opportunities.
Strong communication skills, both verbal and written; able to simplify complex digital metrics for clients.
5+ years of digital advertising experience with programmatic, SEM, social, or multi-channel campaigns.
Strong attention to detail; able to manage multiple high-value accounts simultaneously.
Bachelor’s degree (preferred).

Responsibilities

Serve as the primary strategic partner for high-value accounts, fostering long-term relationships.
Confidently join and lead client calls to present campaign results, performance insights, and recommendations.
Advise clients on opportunities for campaign optimizations, cross-channel expansion, and increased ROI.
Partner with sales leaders to identify growth opportunities within key accounts.
Ensure campaign proposals align with client objectives and business goals.
Oversee targeting and strategy, tailoring solutions to fit the unique needs of key accounts.
Guide clients through setup requirements (creative, pixels, KPIs), ensuring campaigns are fully prepared for launch.
Collaborate with internal teams such as Buying and Creative to ensure an efficient and effective campaign launch.
Act as the ongoing client-facing liaison for campaign performance, optimizations, revisions, and renewals.
Translate analytics and performance data into clear, actionable insights for clients.
Provide proactive recommendations for adjustments and upsells to maximize client outcomes.
Participate in regular virtual team meetings with the camera on to foster stronger collaboration and engagement, ensuring active communication and connection with colleagues across departments.