About The Position

The Digital Business Program Manager manages medium-to-large-scale cross-functional technology programs that enable business transformation and value realization. The role works with business and technology leaders to develop outcome-based program roadmaps and manage delivery. It coordinates project stakeholders and cross-functional teams, oversees scope, timelines, resources, costs, performance, documentation, and communications, and contributes to the ongoing development of Project Management Methodology. The position may also assist with planning and executing testing sessions and requires occasional travel.

Requirements

  • Bachelor’s degree in information systems or a related field, or equivalent work experience.
  • Five years of large-scale project and program management experience, with a background managing data and supply chain projects.
  • Proven track record of successfully planning and leading global teams.
  • Proven track record of program and project management in supply chain and data projects.
  • Confidence and experience leading the planning and execution of outcome-based roadmaps.
  • Working knowledge of Waterfall and Agile life cycle methodologies.
  • Ability to deliver results across multiple simultaneous projects while balancing resources, timing, and outcome quality.
  • Demonstrated success influencing people and teams who are not all direct reports.
  • Effective conflict-management skills.
  • Strong verbal and written communication skills.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Ability to learn new technology applications and process techniques quickly.

Nice To Haves

  • Program management and leadership education and/or training.
  • PMP certification or Scrum Master certificate.
  • Experience building and managing a project schedule in Jira or a similar project management tool.
  • Experience executing projects in the supply chain and data domains.
  • Experience mapping business process flows.
  • Experience with large data and integration projects.
  • Ability to analyze data and insights.
  • Knowledge of the supply chain domain.

Responsibilities

  • Work with project stakeholders to define project scope, requirements, and deliverable objectives.
  • Manage relationships with project teams and stakeholders.
  • Coordinate cross-functional teams, including software developers, business owners, security experts, and external resources, to meet project goals.
  • Plan and manage program and project tasks and deliverables.
  • Assist with planning and executing testing sessions as needed.
  • Maintain project timelines and target dates, and ensure assigned phases are completed within budgeted time and cost constraints.
  • Set and communicate milestones and ensure deadlines are met.
  • Ensure resource availability and allocation.
  • Measure project performance using appropriate systems, tools, and techniques.
  • Use verification techniques to manage changes in project scope, schedule, and costs.
  • Create and maintain comprehensive project documentation.
  • Create, manage, and communicate project plans, objectives, and updates to stakeholders.
  • Contribute to the ongoing development of Project Management Methodology.
  • Report and escalate issues to management as needed.
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