Digital Business Analyst

HEXAWAREUnited States,
Onsite

About The Position

This role focuses on gathering and documenting business requirements related to Accounting, Finance, and Tax systems. The analyst will collaborate with Finance and Accounting teams to translate these requirements into functional specifications for technology and process solutions. Key activities include mapping current-state processes, designing future-state workflows, supporting User Acceptance Testing (UAT), data validation, and creating process documentation such as Standard Operating Procedures (SOPs) and process flows. The position also involves facilitating communication between business units and technical/delivery teams, and identifying opportunities for process improvement and automation.

Requirements

  • Min 7+ years exp as Business Analyst, with direct exposure to accounting, finance, or tax functions
  • Experience in mortgage, banking, or financial services (GSE experience a plus)
  • Strong requirements-gathering, process mapping, and documentation skills
  • Familiarity with financial systems/ERP and reporting tools
  • Excellent stakeholder communication and cross-functional coordination skills

Nice To Haves

  • Experience with reimbursable operating expense (ROE) or similar mortgage servicing cost processes
  • Exposure to tax compliance workflows (federal/state, GSE-specific reporting)
  • SQL or data analysis skills

Responsibilities

  • Gather and document business requirements from Accounting, Finance, and Tax systems
  • Collaborate with Finance and Accounting teams to translate business requirements
  • Translate business needs into functional specifications for technology/process solutions
  • Map current-state processes and design future-state workflows
  • Support UAT, data validation, and process documentation (SOPs, process flows)
  • Facilitate communication between business units and technical/delivery teams
  • Identify process improvement and automation opportunities
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