Digital Banking Solutions Administrator
About The Position
Redwood Capital Bank is seeking an experienced Digital Banking Solutions Administrator to join our team. This position serves as the Bank's primary resource for digital banking products and services, helping ensure our consumer and commercial digital banking platforms remain secure, reliable, and customer-focused. Working closely with the Chief Information Officer and departments across the Bank, you'll help administer and enhance our digital banking systems, treasury management services, and related technologies while delivering an exceptional experience for both our customers and employees.
Requirements
- At least five years of experience in banking, digital banking, treasury management, financial technology, or a related field
- Collaborative
- Customer-focused
- Enjoys solving problems, improving processes, and learning new technology
Nice To Haves
- Experience with digital banking platforms
- Experience with treasury management services
- Experience with vendor management
- Experience with NACHA operating rules
Responsibilities
- Oversee the administration of our consumer and commercial digital banking platforms
- Coordinate system upgrades and vendor relationships
- Support treasury management services
- Troubleshoot complex issues
- Identify opportunities to improve our digital banking products and processes
- Collaborate with teams across the Bank to implement new technology
- Support regulatory compliance
- Provide training and guidance on digital banking services
Benefits
- Medical
- Dental
- Vision
- Paid time off
- Paid holidays
- Retirement benefits
- Opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
