Digital Asset Coordinator
About The Position
Reporting to the Digital Asset Manager, the Digital Asset Management (DAM) Coordinator is a detail-oriented and highly organized person who shares responsibility for maintaining the integrity of WildBrain’s content and asset management systems supported by the Content Operations team. This role plays a key part in ensuring that our library and platform-based content management systems (CMS) are accurate, up-to-date, and accessible across business units. This role supports multiple systems including internal systems of record, DAM, and platform-based CMS environments such as YouTube CMS.
Requirements
- Experience in content operations, digital publishing operations, media library services, digital asset management, or a similar operational role
- Strong attention to detail and organization skills, with ability to manage data accurately across multiple systems
- Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
- Comfort working across multiple systems and adapting to new processes and technologies
Nice To Haves
- Back-end experience working in YouTube CMS is a bonus, specifically in operational areas including channel setup, permissions, and metadata accuracy considered an asset
- Familiarity with content management, title management, or metadata-driven systems is a plus
Responsibilities
- Enter, update, and maintain title, asset, localization, and related operational metadata across content and asset management systems managed by the team
- Support the creation, configuration, and ongoing maintenance of channels or equivalent publishing entities within CMS environments
- Maintain a high standard of data accuracy, consistency, and completeness across records in all systems
- Perform routine quality checks to identify missing, inconsistent, or incorrect data, escalating issues as needed
- Coordinate incoming ad hoc requests for metadata updates, content record changes, asset availability, and platform setup needs
- Work closely with New Content, Rights Management, Ingest QC, Finance, Channel Management, Marketing, and other stakeholders to ensure timely and accurate updates to the content library
- Assist with researching materials and requesting tapes from the physical library
- Upload support materials to the Digital Asset Management (DAM) system
- Administer user onboarding, offboarding, and access management across supported systems, including managing platform or channel-level permissions where applicable
- Assist with onboarding new channels and partners by ensuring required data is uploaded and permissions and policies are correctly applied
- Assist with system updates, process changes, or new tool rollouts by completing assigned tasks, validating data, and testing workflows
- Flag recurring issues, system limitations, or workflow gaps to the Digital Asset Manager, providing clear examples and context
- Contribute to the ongoing evolution of content operations by supporting new tools, systems, or workflows as introduced
Benefits
- Paid time off
- Retirement savings with company matching
- Comprehensive health and dental coverage, with shared premium costs from day one
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
