Digital Accessibility Engineer

Salesforce•San Francisco, CA

About The Position

Salesforce is seeking an energetic, motivated, and resourceful individual to join their Product Accessibility team. As an accessibility engineer, you will collaborate with Product Accessibility leadership to accelerate the development of accessible AI-powered products and services across the enterprise. The ideal candidate is passionate about accessibility, excited about transforming how Salesforce leverages AI to build accessible products, solves problems, gravitates towards collaboration, and strives for quality. As an accessibility subject matter expert with AI/ML experience, you will be looked to as an expert, mentor, and evangelist for creating accessible AI systems and AI-powered accessibility tools.

Requirements

AI/ML experience
Subject matter expert on accessibility standards (WCAG, ARIA)

Nice To Haves

Experience with AI/ML Platform teams, product management, designers, and developers
Experience building AI-powered accessibility tools
Experience designing and architecting prompt systems for AI code generation across multiple frameworks (React, LWC, native mobile)
Experience creating and managing training datasets of accessible/inaccessible components
Experience fine-tuning models to improve accessibility detection and remediation
Experience educating and training product teams on AI tools for accessibility
Experience providing AI-powered accessibility reviews
Experience developing accessible AI features (e.g., AI-powered closed captioning, real-time accessibility remediation)
Experience publishing findings internally on AI+accessibility innovations
Experience providing ad hoc support on AI+accessibility challenges

Responsibilities

Partner with AI/ML Platform teams, product management, designers, and developers to deliver accessible AI products and features by providing expertise throughout the AI development lifecycle.
Build AI-powered accessibility tools including prompt libraries, evaluation frameworks, automated testing systems, and remediation tools that scale accessibility work across the enterprise.
Design and architect prompt systems that encode accessibility best practices for AI code generation across multiple frameworks (React, LWC, native mobile).
Create and manage training datasets of accessible/inaccessible components with clear annotation guidelines; fine-tune models to improve accessibility detection and remediation.
Function as a subject matter expert on accessibility standards (WCAG, ARIA).
Educate and train product teams on using AI tools for accessibility, interpreting AI-generated results, and incorporating AI-powered accessibility checks early in development.
Work with product teams to provide AI-powered accessibility reviews, analyze false positives/negatives, and iteratively improve detection accuracy.
Develop accessible AI features that are intentional accessibility improvements (e.g., AI-powered closed captioning, real-time accessibility remediation).
Publish findings internally on AI+accessibility innovations; share learnings and drive adoption across product organizations.
Provide ad hoc support on AI+accessibility challenges to engineers and product teams.