Digital Accessibility Coordinator

NorthWest Arkansas Community College•Nwacc, AR

3d•Onsite

About The Position

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. The Digital Accessibility Coordinator is a 12-month, full-time position responsible for supporting institutional compliance with ADA Title II and WCAG 2.1 AA standards across digital academic content and instructional technologies. This role focuses on coordinating accessibility practices, assisting with digital content implementation, and providing faculty support to help ensure that students have equitable access to learning materials and activities. The Coordinator works with faculty, instructional designers, academic leadership, and campus partners to help embed accessibility into course design and delivery, support accessible workflows in the learning management system (LMS), and assist with training and remediation efforts.

Requirements

Bachelor’s degree in Web & Digital Accessibility, Educational Technology, Instructional Design, or related field (or equivalent experience)
1–2 years of experience supporting digital content design, delivery, or learning technologies
Demonstrated experience applying accessibility best practices (e.g., accessible documents, captions, Canvas/LMS content) in an educational or organizational setting.
Familiarity with WCAG 2.1 AA, ADA Title II, and accessibility evaluation practices for documents and web/LMS content

Nice To Haves

Experience directly supporting digital accessibility in a higher education setting
Experience teaching, training, or providing end-user support to adult learners (in person and/or remotely)
Experience coordinating with third-party vendors or document remediation services.
Relevant certification (preferred), such as IAAP CPACC or WAS

Responsibilities

Support institutional compliance with ADA Title II, WCAG 2.1 Level AA, and related digital accessibility standards for academic content and instructional technologies
Collaborate with faculty, instructional designers, Digital Learning staff, and campus partners to design, review, revise, and remediate accessible course materials in Canvas and other learning platforms
Provide guidance and consultation on accessible instructional practices, including document structure, alternative text, readable tables, color contrast, keyboard navigation, captions, transcripts, and audio description
Assist with converting instructional materials into accessible formats, including Canvas pages, Word/PDF documents, slide decks, images, audio, video, and other student-facing course content
Develop and deliver training, workshops, resources, checklists, examples, and faculty-facing guidance to support sustainable accessibility practices and remediation workflows
Use accessibility tools, dashboards, reports, audits, and documentation processes to identify barriers, track remediation efforts, and inform training priorities
Collaborate with legal, compliance, disability resources, student services, information technology, academic leadership, and other stakeholders to promote equitable access to digital learning environments
Stay current on digital accessibility standards, instructional accessibility practices, and higher education compliance requirements
Additional duties may be assigned as necessary to support the goals and objectives of the department and college