DIFM Marketing Admin (Remote)

FMG•Sandy, UT

1d•$40,000 - $45,000•Remote

About The Position

The DIFM Marketing Admin (MAD) is an essential part of FMG’s Concierge Services team, supporting advisors who rely on FMG to execute their marketing for them. This role sits behind the scenes — building and publishing content, keeping calendars running on time, solving client problems, and making sure every DIFM member’s digital presence stays polished and consistent. MADs work alongside DIFM Concierges to handle the operational side of marketing execution: website edits, content scheduling, calendar coordination, and real-time client support. The work is detail-oriented, deadline-driven, and deeply tied to client outcomes. Getting it right every month, across dozens of clients, requires someone who is organized, proactive, and takes real ownership of the work they touch. The right person for this role is resourceful, tech-savvy, and genuinely energized by finding smarter ways to get things done. You don’t wait to be told there’s a better approach — you find it. We are looking for people who already use AI in their daily lives and are excited about what it can do. Whether that is drafting faster, researching smarter, or just finding a better way to get something done, that instinct translates directly to this role. At work, AI tools will be a regular part of your day, with clear guidance from leadership on how and where to apply them. Beyond the day-to-day, we want people who stay curious. If you spot a way AI could make something faster, easier, or better for clients, say so. That kind of thinking is exactly what FMG is building toward, and the people closest to the work are often the first to see where the opportunities are. You’re the kind of person who gets things done quietly and well. You take ownership of your work, ask good questions when you need to, and don’t need a lot of hand-holding to stay on track. You care about the client experience, and it shows.

Requirements

Experience in a client-facing or marketing operations role, preferably in a SaaS or digital services environment.
Familiarity with content scheduling, website management, or digital marketing workflows.
Comfortable picking up new tools and technology quickly — you don’t need everything handed to you.
Excellent written and verbal communication skills.
A proactive problem-solver with strong critical thinking skills — you dig for the right answer and ask for help when you need it.
Quick learner who adapts easily to changing environments and new tools.
Able to work independently and collaboratively depending on what the moment calls for.
A true passion for exceptional client service — you actively look for ways to make every interaction positive and memorable.
Listens carefully and works collaboratively to help anyone who needs it.
Caring, positive, and adaptable — you stay supportive even when things get stressful.
A self-directed learner who takes initiative.
Proficiency in English (speaking, understanding, reading, and writing) required.
Access to a private & secure workspace, free from distractions
Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)

Nice To Haves

Experience with HubSpot preferred but not required.

Responsibilities

Schedule monthly marketing calendars for DIFM clients — blogs, emails, and social media posts — on time, every month.
Schedule custom blogs, emails, and social media posts as requested.
Schedule social assist posts on a weekly cadence.
Assist with calendar execution and coordination alongside the broader Concierge team.
Complete website edits on behalf of DIFM clients.
Coordinate with developers on more complex website changes.
Provide timely, helpful support to clients through live chat.
Address questions related to products, services, and general company information.
Escalate complex issues to the right people quickly and cleanly.
All other duties as assigned.

Benefits

Generous paid holiday schedule, including a full week off for our Winter Holiday Shutdown.
Comprehensive paid time off policies cover vacation, sick days, parental leave, and bereavement leave.
Medical with $0 co-pay Telehealth plan
Dental
Vision
Health Savings Account (HSA) with generous employer contributions
Flexible Spending Accounts (FSA)
Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
Company-paid Short & Long Term Disability coverage
Company-paid Employee Assistance Program (EAP)
Matching 401(k) with immediate full vesting
On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit
Internet & Gym Reimbursement!
Work computer equipment provided