Dietitian Referral Liaison - South

IU Health • Indianapolis, IN

7d • Hybrid

About The Position

This is an in-person Clinical Dietitian Liaison role to help patients successfully transition home on tube feedings. Knowledge of/experience with pediatric and adult tube feedings and making formula recommendations is preferred. Our program is unique in Dietetics and you will learn about feeding supplies/equipment, insurance coverage guidelines and marketing. This is a full time, Monday – Friday role that requires travel to designated hospitals-IUH Bloomington, Bedford, Morgan, Columbus Regional, Franciscan Indianapolis/Mooresville, Community South, remote support for Cincinnati Children’s hospital and Deaconess hospital. The 8 hour work day can be scheduled between 8am and 6pm (can be flexible based on volumes and patient education timing needs). Must live in Morgan, Johnson, Monroe, or Brown County.

Additionally, this role promotes Business Unit services to drive referrals from IU Health and Non IU Health hospitals, physician offices and clinics within an assigned territory; is responsible for Business Unit referral growth and retention; serves as a liaison between referring providers and the Business Unit; identifies opportunities for program growth and participates in the development of market strategies, and plans, organizes and implements product line education individualized to provider needs. Successful engagement of referral sources is accomplished by developing and maintaining relationships, demonstrating expertise, delivering on promises, and by becoming a trusted resource.

Requirements

• Effective July 1, 2019 all newly Registered Dietitians or dietitians newly practicing in Indiana must have an active Indiana license
• All current Registered Dietitians must maintain Indiana certification until next renewal period
• Effective January 1, 2021 all dietitians must have an active Indiana license
• Registration Eligible hires are required to obtain their RD and LD within 6 months of hire date
• Bachelor’s Degree required.
• 3-5 years of relevant experience required.
• Requires knowledge of health services and clinical needs of targeted patient populations.
• Requires experience working directly with physicians.
• Requires strong interpersonal and communication skills.
• Requires the ability to travel in service area on a regular basis; overnight travel may be required.

Nice To Haves

• Knowledge of/experience with pediatric and adult tube feedings and making formula recommendations is preferred.
• Sales experience preferred.

Responsibilities

• Check on status of new and existing patients, provide instructions on pumps, ensure patient and/or caregiver knows what to expect while on service
• Complete documentation for new patient referrals; Work with Patient Care team to ensure we have all appropriate paperwork to set up a patient on service
• Respond to patient questions and concerns; assess patient needs, status, and tolerance issues, troubleshoot and make recommendations as indicated or requested
• Interface with physicians, dietitians, and case managers to clarify and manage patients’ home feeding regimen
• Respond and follow up with Revenue and Patient Care requests, including insurance issues, medical eligibility, and clinical information for authorizations
• Identify growth opportunities
• Cold call hospitals/offices to create new leads
• Build relationships with key players within the hospitals to grow referrals
• Schedule presentations, in-services, meetings to discuss IUHHC services
• Collaborate with other IUHHC RD liaisons and marketing team to create appropriate and personalized collateral needed to enhance marketing efforts
• Assist with coverage of other liaisons whenever necessary

Benefits

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level