RD or CNS)

About Fresh•Boston, MA

2d•Remote

About The Position

About Fresh is hiring a part-time Registered Dietitian Nutritionist (RDN/RD) or Certified Nutrition Specialist (CNS) to serve as the organization’s nutrition subject matter expert. Reporting to the Director of Cardholder Experience, the role works directly with cardholders using medically tailored Fresh Connect prepaid cards, conducting nutrition assessments and providing nutritional counseling. The position also partners with the Fresh Connect Program Manager and third-party vendors to keep the Approve Product Lists (APLs) for all four Fresh Connect cards current and nutritionally appropriate. About Fresh is a national nonprofit working toward a future where everyone has equitable access to the food they need to thrive. It builds solutions that empower people with the buying power, convenience, and agency to access food. Since 2020, its medically tailored grocery card, Fresh Connect, has connected people and communities to fresh produce; in 2027, the organization is entering a new phase of growth and innovation. This is a fully remote, part-time position expected to require 30 hours per week, with the schedule determined at hire. Applicants in any U.S. time zone are welcome, though team meetings generally follow Eastern Time business hours. The hourly pay range is $40–$50, depending on experience and credentials. The role is eligible for paid sick leave and up to $750 in annual professional development funds. Candidates must have valid authorization to work in the United States; visa sponsorship is not available. About Fresh is an equal opportunity employer and encourages candidates from all backgrounds and with all abilities to apply.

Requirements

Current Registered Dietitian Nutritionist (RDN/RD) credential from the Commission on Dietetic Registration (CDR), or current Certified Nutrition Specialist (CNS) credential from the Board for Certification of Nutrition Specialists (BCNS).
At least 2 years of experience providing direct services to low-income and diverse populations and managing a range of health conditions.
Experience providing nutrition counseling and education by telephone.
Fluency in written and spoken English.
Knowledge of federal nutrition guidelines, including their application to labeling and healthy eating.
Ability to translate complex nutrition research into clear, practical advice for cardholders and internal teams, and commitment to staying current as research evolves.
Strong organization and attention to detail, with the ability to plan, prioritize, and manage multiple tasks and workflows.
Comfort using digital tools and online platforms, including electronic health records, nutrition analysis software, phone tools, and standard office applications, to document care and communicate; ability to learn and adapt to new technology.
Patience, empathy, and ability to help clients feel heard and supported.
Ability to build relationships and work in a multicultural, multifunctional team.
Interest in improving processes, taking action, and testing new approaches.
Self-starter with a strong work ethic and service mindset; comfortable and reliable working remotely as part of a virtual team.
Valid authorization to work in the United States.

Nice To Haves

Bilingual fluency, especially Spanish.
Experience in nutrition and/or healthcare settings.

Responsibilities

Conduct phone-based nutritional intake assessments with referred clients to identify barriers to healthy food access and help clients set personalized health goals.
Provide short-term nutritional counseling to clients.
Develop standard operating procedures and new workflows for nutritional intake assessments and counseling.
Work with the Fresh Connect Program Manager and other expert informants to maintain science-based Approve Product Lists (APLs) for Medically Tailored Fresh Connect cards.
Ensure compliance with applicable state, federal, and health insurance payer requirements for nutritional counseling.
Maintain accurate client records in the Fresh Connect platform and external partner databases.
Collaborate with internal teams and external partners to improve Fresh Connect cardholders’ nutritional security and health outcomes.
Serve as a science-driven nutrition resource for other About Fresh projects.