Dietetic Assistant (Relief)

Stanford Health CarePalo Alto, CA
$34 - $38Onsite

About The Position

Under the direct supervision of the Food Services Managers and Supervisors, this role is responsible for processing patient's diet order in the corresponding computer program according to physician's orders. The position also provides direct patient contact for delivering meal trays, formula (LPCH only), or other communications. Involvement in the training of new employees is also a duty.

Requirements

  • High School Diploma or GED equivalent
  • One (1) year customer service and/or call center experience
  • Knowledge of automated information system is required
  • Ability to conduct routine calculations, read and understand physicians’ orders, communicate effectively both orally and in writing, and write legibly

Nice To Haves

  • Nutrition background or degree preferred

Responsibilities

  • Demonstrates the knowledge and skills necessary to identify and process correct diets and portions for all age groups from pediatrics through elderly adults.
  • Assess and interpret data about the patient’s status in order to identify age-specific needs and provide the care needed (LPCH only).
  • Process patient diet orders and customer orders, including patient/family initiated orders and those patients needing assistance (LPCH only).
  • Receive requests for diet changes or meal requests via phone, computer, fax; or written format during downtime.
  • Follow standard procedures for all patient diets (LPCH only).
  • Coordinate delivery of all tube feeding and oral supplement orders.
  • Prepare and deliver formula according to physician diet order (LPCH only).
  • Visits hospital patients and/or their families and caregivers in-person regarding their food preferences to take their meal orders using a computerized system with touch-screen technology; or written format during downtime.
  • Follow standard procedures for all patient diets (SHC only).
  • Perform all work in a safe and sanitary manner.
  • Maintain all workstations in a neat and organized manner.
  • Performs other related and incidental duties as needed or assigned.
  • Contributes to cost containment by managing time and supplies so that assignments are completed as scheduled and resources are not wasted.

Benefits

  • C-I-CARE standards for all of patients, families and towards each other.
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