Dietary Manager

Healthcare Services Group, Inc.•Roanoke, VA
•$55,000 - $60,000

About The Position

Healthcare Services Group (HCSG) is hiring a Dietary Manager, also described as a Food Service Director or Dining Services Director, to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality, effective inventory management, food safety, and customer service. The manager follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide quality dining services. The position includes leading and supporting the food service team, maintaining records, training staff, and performing food service duties as needed. It requires working around food and cleaning products, following sanitation and infection-control procedures, and meeting physical requirements that include lifting and carrying up to 50 pounds and standing, sitting, bending, and walking for extended periods. The job requires residency within the service area and compliance with COVID-19 vaccination policies. Food Protection Manager certification must be obtained within 14 days of employment, and Food Service Manager and Long-Term Care Food Service certifications within 60 days.

Requirements

  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Basic computer skills, including the ability to maintain records and complete required reports, including web-based reporting.
  • Residency within the service area is required.
  • Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds.
  • Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
  • Ability to work around food and cleaning products.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification, or certification as required by state and county law.
  • May be required to complete an approved sanitation and safety course.

Responsibilities

  • Lead and support the food service team to meet quality and safety standards.
  • Oversee food quality, inventory management, food safety, and customer service while following facility menus, applicable regulations, and HCSG policies.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform the duties of dietary aide, cook, and dishwasher as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear and ensure cleaning solutions are mixed and used safely; promptly report equipment needs or malfunctions.
  • Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Represent HCSG through courteous and cooperative interactions with supervisors, coworkers, client staff, residents, and guests.
  • Complete other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision benefits package.
  • Free telemedicine services on Day 1.
  • Paid holidays and vacation.
  • 401(k).
  • Access to earned wages through PNC EarnedIt.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.
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