Dietary Assistant

Winner Regional Healthcare Center•Winner, SD

2d•Onsite

About The Position

Performs a variety of duties involved with food service for LTC residents, patients in the hospital and customers in the cafeteria. Some duties included in this role but not limited to: basic tray assembly for hospital; assemble resident diet trays according to diet card, maintaining proper temperatures of food, replenishing food items; restocking food areas; preparing desserts, beverages, or various other items; delivering food carts to residents in LTC and patients admitted to the hospital; passing PM snacks to LTC residents; clearing tables in LTC dining room; sanitizing; operating dishwashing machine; general cleaning and sanitizing machines and floor. Will be expected to maintain all Serve Safe guidelines. All job duties assigned by supervisor. Instruction in therapeutic diets will be given to ensure patients receive proper foods; listening skills to effectively communicate with residents and co-workers; ability to maintain quality control standards; ability to maintain safety and cleanliness of food equipment; strength to push loaded food cards; ability to operate equipment; deal courteously and in a professional manner with employees, residents, patients, families; visitors and physicians. Promotes open communication and maintains a good working relationship with co-workers and all Winner Regional Health employees.

Requirements

Eighth grade, H.S. Graduate or GED.
On-the-job training provided.
No previous experience necessary.
Ability to read, write, speak and understand the English language.
Excellent oral and written communication skills.
Ability to deal with people in a professional manner.
Knowledge of therapeutic diets and general nutrition.
Must be able to talk to resident/patients/families and co-workers.
To read diet cards as they come down trayline; read hospital diet sheets.
Must be able to listen to resident/patients/families.
Must have the ability to smell food aromas.
Must have the ability to taste food.
Must exert self-control.
Will need to work with deadlines and high census patient days.
Amidst distractions has to ensure food trays are accurate.
Deadlines create stress which must not impact co-workers or resident/patients/families.

Nice To Haves

Initial Tuberculosis (TB) test and drug screening is required by Winner Regional Health.
Rubella titer will also be drawn upon hire and immunization is required if no past exposure or indication of immunization.
Required to wear name tag provided by WRH and to follow dress code.

Responsibilities

Basic tray assembly for hospital.
Assemble resident diet trays according to diet card.
Maintain proper temperatures of food.
Replenish food items.
Restock food areas.
Prepare desserts, beverages, or various other items.
Deliver food carts to residents in LTC and patients admitted to the hospital.
Pass PM snacks to LTC residents.
Clear tables in LTC dining room.
Sanitize.
Operate dishwashing machine.
General cleaning and sanitizing machines and floor.
Maintain all Serve Safe guidelines.
Accurately reconcile diet sheets with menus to ascertain correct diet order for LTC residents and Hospital patients.
Proportion and dish menu items prior to the meal.
Assemble resident meals accurately and efficiently.
Serve beverages ordered by residents at meals.
Accurately and consistently set up the dining room.
Check to see all supplies are present before each meal.
Consistently complete tasks to meet meal deadlines.
Serve resident meals accurately and efficiently.
Accurately receive telephone messages and distribute information in a timely manner to person/area.
Restock beverage cart after meals.
Clear and sanitize resident dining tables.
Assist with dishes and disposing of garbage.
Accurately and efficiently complete cleaning tasks.
Assist with truck delivery on Tuesday and Friday.
Consistently ensure all work equipment/items are clean and sanitized.
Consistently ensure all sanitized equipment/items are correctly returned to proper storage areas.
Ensure all silverware and dishes are clean, sorted, and placed in proper area.
Consistently collect, transport, and dispose of trash as outlined in job schedule.
Consistently perform cleaning assignments in accordance with Serv Safe guidelines.
Serve LTC residents and Hospital trays accurately and efficiently.
Consistently restock condiments and sort resident diet cards.
Comply with the standards, policies and procedures of Winner Regional.
Promote open communication and maintain a good working relationship with co-workers and all Winner Regional employees.
Utilize and adhere to appropriate precautions/techniques with hazardous chemicals, blood and body fluids, medical waste and/or equipment.
Consistently demonstrate the ability to meet all sanitation and infection control requirements, food handling, proper hand washing and use of personal protective equipment.
Consistently ensure the proper serving temperatures of cold beverages items.
Consistently comply with the Serv Safe Guidelines by demonstrating proper sanitation of equipment/area.
Consistently keep areas restocked and replenished.
Consistently maintain safety behaviors of food handling according to the Serv Safe guideline.
Find replacement when absent.
Demonstrate a high level of dependability in all job aspects.
Show commitment/dedication and accountability, and follow through on all projects, goals, and aspects of one’s work.
Complete all assigned tasks on time and with minimal supervision.
Arrive at work on time every day.
Be available for work on a consistent and timely basis with infrequent unplanned absences.
Fulfill all commitments made to peers, co-workers and supervisor.
Work to achieve agreement by offering alternatives on time frames or objectives that can be realistically met.
Be conscientious, thorough, accurate, and reliable when performing and completing job tasks.
Demonstrate thoroughness in accomplishing a task with concern for all the areas involved.
Monitor and check work.
Plan and organize time and resources efficiently.
Double check the accuracy of information and work product to ensure quality and consistent work.
Provide information to others on a timely basis and in a usable format.
Carefully monitor the details and quality of own and other’s work.
Express concern that things be done right, thoroughly, and precisely.
Complete all work according to procedures and standards.
Build a logical approach to address problems or opportunities.
Manage the situation at hand by drawing on one’s own knowledge and experience base, and calling on other references and resources as necessary.
Identify the information needed to solve a problem effectively.
Acknowledge when one doesn’t know something and take steps to find the accurate answer.
Analyze and solve problems by dealing with facts and not blaming others.
Strike a balance between being participative (i.e., involving team members in decisions) and being directive by weighing the needs of the team and the situation.
Understand the organization and how decisions affect other internal areas.
Formulate alternative/creative solutions to problems.
Demonstrate concern for achieving or surpassing results against an internal or external standard of excellence.
Show a passion for improving the delivery of services with a commitment to continuous improvement.
Get the job done by doing whatever it takes, within an appropriate time frame.
Handle and deliver multiple projects simultaneously.
Implement plans and make mid-course changes when necessary to achieve goals.
Show persistence in overcoming obstacles.
Ensure follow-through to produce desired results.
Demonstrate concern for meeting the needs of those who depend on one’s services by ensuring their full satisfaction.
Ask questions to identify the needs and expectation of others.
Consider the impact on external and internal customers when taking action or carrying out one’s own job tasks.
Build a relationship with the customer in order to anticipate and serve their needs.
Continually seek efficient ways of providing services by minimizing procedural requirements.
Look for creative approaches to providing or improving services that may increase efficiency or decrease costs.
Take personal responsibility for resolving service problems brought to one’s attention.
Effectively and professionally work with upset patients and/or customers in order to bring resolution or compromise to a situation.
Demonstrate a high level of compassion and sensitivity and follow through with actions for the patient and/or customer.
Work well and partner with others to achieve organizational and team goals and objectives.
Openly share information, knowledge and expertise with team coworkers.
Cooperate with other members to achieve best outcomes for the patient.
Work with team members to attain goals.
Put accomplishing the interests of the organization ahead of accomplishing individual goals.
Actively work to remove barriers in order to enhance team effectiveness.
Utilize team members’ skills to accomplish goals.
Demonstrate respect for the opinions of others.
Identify and promote solutions to benefit everyone involved.
Keep people informed and up-to-date.
Share information and own expertise with others to enable them to accomplish group goals.
Respond to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
Display flexibility and openness in daily work and encourage others to remain open-minded.
Adapt own attitudes and behaviors to work effectively with different people and situations.
Accept and readily adapt to changing priorities, better ideas, strategies, procedures, and methods.
Maintain work effectiveness in new situations.
Comply with the Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the position.
Report any suspected violations of the law or the standards of conduct to the Compliance Officer or the Chief Executive Officer.