Dietary Aide

Sherwood Park ManorBrockville, ON
CA$23 - CA$24Onsite

About The Position

The Dietary Aide / Cook is responsible for assisting in the preparation, cooking, and serving of nutritious meals and snacks to residents in accordance with their dietary needs, preferences, and physician-ordered therapeutic diets. This position ensures meals are prepared and served safely, efficiently, and in compliance with the Long-Term Care Homes Act, 2007, Ministry of Long-Term Care standards, and Public Health regulations. The role combines both cooking and dietary aide responsibilities to support the overall functioning of the dietary department.

Requirements

  • Food Handler’s Certificate required.
  • Previous experience in food preparation, cooking, or food service in a healthcare, long-term care, or institutional setting preferred.
  • Knowledge of therapeutic diets, menu planning, and food textures is an asset.
  • Ability to safely and efficiently prepare meals for large groups.
  • Knowledge of safe food handling, sanitation, and infection prevention practices.
  • Strong organizational and time-management skills.
  • Ability to work collaboratively in a team-oriented environment.
  • Compassionate and resident-centered approach to service.
  • Physical ability to stand for long periods, lift up to 25kg, and work in a fast-paced environment.
  • Safely transfer and lift, push and pull (up to 20 kg.) in accordance with Sherwood Park Manor’s transfer and lift procedures
  • Bend, stoop and carry
  • Ability to stand for long periods of time
  • Frequent interaction with residents, families, staff, and external inspectors/regulators.
  • Extended periods of time listening attentively.
  • Exposure to heat and cold temperatures
  • Frequent interruptions in the work environment.
  • Flexibility in work hours required including evenings, weekends and on-call.
  • Frequent visits to patient areas may require use of personal protective equipment to prevent exposure to infectious disease.
  • Portering, moving wheelchairs.
  • Admission support and planning for new Residents and Families.
  • Follow established protocols for infection prevention and control, including hand hygiene and proper use of personal protective equipment (PPE).
  • Ensure the resident’s living environment is safe, clean, and free of hazards to prevent falls or accidents.
  • Respond appropriately to emergencies and accidents.
  • Respect and support residents preferences, values, and cultural beliefs in the care plan.
  • Advocate for the needs of the resident, ensuring their rights and wishes are respected in all interactions.
  • Tailor care to meet resident needs, maintaining flexibility and adaptability in caregiving.
  • Work collaboratively with healthcare professionals, family members, and other support workers to deliver holistic care.
  • Participate in team meetings and care plan discussions to ensure coordinated and comprehensive care.
  • Share knowledge and insights with colleagues to improve the overall care environment.
  • Prioritize tasks and manage time effectively to provide care in a timely manner.
  • Maintain an organized system for tracking resident care/or duties.
  • Adapt to changes in schedule or care needs, managing multiple tasks without compromising quality of care.
  • Show respect for diverse cultural, religious, and personal beliefs and values.
  • Provide care that is sensitive to the needs of the resident from various backgrounds.
  • Maintain a non-judgmental and inclusive attitude, ensuring all residents and colleagues feel valued and respected.
  • Maintain confidentiality and adhere to privacy laws and ethical guidelines.
  • Demonstrate a high standard of professionalism in appearance, behavior, and communication.
  • Exhibit empathy, patience, and respect in all interactions with residents, families, and colleagues.

Nice To Haves

  • Secondary school diploma or equivalent is considered an asset.
  • Completion of a Cook or Culinary Arts program, or Red Seal Cook Certification, an asset.
  • Additional training in therapeutic nutrition or long-term care dietary services considered an asset.

Responsibilities

  • Prepare and cook meals according to standardized recipes, menus, and resident dietary requirements.
  • Ensure therapeutic diets, texture modifications, and allergies are accurately followed.
  • Assist in portioning, plating, and serving meals in the dining areas.
  • Maintain food quality, presentation, and temperature standards during meal service.
  • Provide respectful and courteous service to residents, supporting a positive dining experience.
  • Follow safe food handling and infection prevention protocols at all times.
  • Clean and sanitize kitchen equipment, utensils, work areas, and storage areas.
  • Label, store, and rotate food supplies properly to maintain freshness and safety.
  • Adhere to WHMIS, Public Health, and Fire Safety standards.
  • Work collaboratively with the Nutritional Manager, Registered Dietitian, and dietary team.
  • Assist with stocking, inventory management, and receiving food and supply deliveries.
  • Report equipment issues, safety hazards, or supply shortages promptly.
  • Support co-workers by performing dietary aide duties when not assigned as cook.
  • Maintain accurate records of food temperatures, cleaning schedules, and inventory logs.
  • Follow all LTC home policies, Ministry regulations, and Public Health standards.
  • Participate in audits, inspections, and quality improvement initiatives related to dietary services.
  • Communicate effectively with residents, families, and healthcare teams, ensuring clarity and compassion.
  • Listen actively to residents’ needs, concerns, and preferences, offering emotional support and reassurance.
  • Maintain accurate and timely documentation of care provided, including any changes in the resident’s condition.
  • Follow established protocols for infection prevention and control, including hand hygiene and proper use of personal protective equipment (PPE).
  • Ensure the resident’s living environment is safe, clean, and free of hazards to prevent falls or accidents.
  • Respond appropriately to emergencies and accidents.
  • Respect and support residents preferences, values, and cultural beliefs in the care plan.
  • Advocate for the needs of the resident, ensuring their rights and wishes are respected in all interactions.
  • Tailor care to meet resident needs, maintaining flexibility and adaptability in caregiving.
  • Work collaboratively with healthcare professionals, family members, and other support workers to deliver holistic care.
  • Participate in team meetings and care plan discussions to ensure coordinated and comprehensive care.
  • Share knowledge and insights with colleagues to improve the overall care environment.
  • Prioritize tasks and manage time effectively to provide care in a timely manner.
  • Maintain an organized system for tracking resident care/or duties.
  • Adapt to changes in schedule or care needs, managing multiple tasks without compromising quality of care.
  • Show respect for diverse cultural, religious, and personal beliefs and values.
  • Provide care that is sensitive to the needs of the resident from various backgrounds.
  • Maintain a non-judgmental and inclusive attitude, ensuring all residents and colleagues feel valued and respected.
  • Maintain confidentiality and adhere to privacy laws and ethical guidelines.
  • Demonstrate a high standard of professionalism in appearance, behavior, and communication.
  • Exhibit empathy, patience, and respect in all interactions with residents, families, and colleagues.
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