Dietary Aide

BrighamHouse0•Watertown, MA

11h•Onsite

About The Position

The Dining Room Waitstaff is responsible for serving all customers including residents, guests, and family members. This role focuses on providing a high level of customer service and promoting a restaurant-style dining atmosphere. The Dietary Aide will work closely with the food service director to ensure resident satisfaction with food and dining programs, foster teamwork, and manage dining room operations.

Requirements

Less than high school education.
Working knowledge of basic kitchen operations and food safety standards.
Strong organization and time management skills.
Ability to resolve problems of dissatisfied customers and/or employees.
Able to build positive and strong relationships with employees, coworkers and residents.
Focused and dedicated to provide excellent customer service.
Able to handle multiple jobs and priorities.
Able to delegate and hold staff accountable efficiently and respectfully.

Nice To Haves

Experience working in a dining room or restaurant helpful but necessary.

Responsibilities

Provide a high level of customer service and promote a restaurant style dining atmosphere.
Work closely with the food service director to keep residents satisfied with food and dining programs.
Create a strong sense of team work and cooperation among all staff.
When applicable acquaint new residents with menus, seating, and dining options and hours.
Set tables in accordance to HallKeen Assisted Living standards.
Serve residents and guests’ beverages as requested.
Review daily menu with residents and take and deliver accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
May perform other duties as assigned.