Dietary Aide - Fitch Home

Whitsons Culinary Group•Melrose, MA
•Onsite

About The Position

The Dietary Aide serves meals to patients in a timely, courteous, and professional manner, helping ensure meals are accurate and meet individual dietary needs. The role assists with tray setup and cleanup in patient rooms or dining areas, communicates meal preferences and concerns to kitchen staff, and supports sanitation and cleanliness throughout food service areas. The position is site-based and operates primarily in a kitchen and food service production environment, with interaction with patients, healthcare staff, and food service coworkers. Days and hours align with the facility’s food service schedule; shifts are described as flexible with no late nights. Occasional extended hours may be needed for special events or operational needs, and occasional travel to other locations may be required for substitute coverage or support. The position requires a patient-centered, professional approach and the ability to work effectively as part of a fast-paced food service team. Team members complete assigned food preparation, meal service, guest service, and sanitation tasks accurately and on time while following portion and production standards, food safety and sanitation requirements, and Whitsons policies. They maintain accurate logs and documentation; pay attention to portioning, temperature monitoring, order accuracy, station setup, and recordkeeping; and relay orders, dietary restrictions, allergies, and special requests clearly to appropriate team members. The role also involves keeping stations stocked and clean, offering informed menu recommendations and guidance regarding allergies and dietary restrictions, and maintaining a welcoming dining area. The employer describes the position as either part-time or full-time and non-exempt; the posting does not specify which schedule applies to this opening. Pay is $18 per hour. Whitsons states its mission is “Enhancing Life One Meal at a Time™.”

Requirements

  • Ability to speak and read English sufficiently to understand and perform job assignments, follow recipes, and comply with safety requirements.
  • Ability to present a positive and professional image and work effectively as part of a food service team in a fast-paced kitchen environment.
  • Dependability and attention to detail.
  • Ability to stand for the majority of the workday; frequently walk, talk, and hear; handle food, tools, and equipment; and reach with hands and arms.
  • Ability to lift and/or move up to 50 pounds, including while turning side to side.
  • Ability to work around hot and cold temperatures and move in and out of storerooms and near freezers.
  • Close vision and ability to adjust focus.
  • Completion of all Whitsons and government-mandated training.

Nice To Haves

  • At least 1 year of professional food service experience is preferred; school nutrition or institutional food service experience is also preferred.
  • ServSafe certification is preferred.
  • Basic knowledge of food service or willingness to learn.

Responsibilities

  • Serve meals to patients in a timely, courteous, and professional manner.
  • Ensure meals are accurate and meet individual dietary needs.
  • Assist with tray setup and cleanup in patient rooms or dining areas.
  • Communicate meal preferences and concerns to kitchen staff.
  • Support sanitation and cleanliness standards in food service areas.
  • Complete assigned food preparation, service, guest service, and sanitation tasks accurately and on time.
  • Follow portion and production standards for consistent meal service.
  • Monitor portions, temperatures, order accuracy, station setup, and records; keep stations stocked, clean, and properly maintained.
  • Welcome and serve guests professionally, provide informed menu recommendations, and guide guests regarding allergies and dietary restrictions.
  • Communicate orders, dietary restrictions, allergies, and special requests to appropriate team members.
  • Work cooperatively with the Chef Manager, Lead Cook, kitchen staff, and food service and dining room workers.
  • Follow assigned schedules and break rotations and maintain proper dress and hygiene standards.
  • Maintain accurate logs and documentation and comply with food safety, sanitation, regulatory standards, and Whitsons policies.

Benefits

  • Medical, dental, and vision benefits.
  • Retirement benefits.
  • Paid time off.
  • Paid training.
  • Consistent hours.
  • Opportunities for growth.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service