Dietary Aide - PACE

Neighborhood Healthcare•Riverside, CA

9h•$22 - $29•Onsite

About The Position

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community. As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants. The Dietary Aide is responsible for supporting both kitchen operations and dining services within the PACE program. This role ensures a clean, safe, and organized environment while assisting with meal service, dishwashing, and general kitchen support. The Dietary Aide plays a key role in enhancing the participant dining experience by providing excellent customer service, maintaining sanitation standards, and collaborating with the dietary team to ensure meals are delivered accurately and efficiently in accordance with prescribed diets.

Requirements

High school diploma/GED required.
Riverside County Food Handler Certification required
Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards
Excellent verbal and interpersonal communication skills
Exceptional customer service skills, with the ability to positively influence participant experiences
Ability to multitask, manage time effectively, and work under pressure in a fast-paced environment
Attention to detail and accuracy in meal service, cleaning, and sanitation tasks
Basic knowledge of food safety, sanitation, and proper dishwashing procedures
Ability to work collaboratively with kitchen and dietary staff as part of a team
Flexibility to perform a variety of tasks across kitchen and dining service areas based on operational needs
Patience, compassion, and enjoyment in working with elderly participants
Ability to handle confidential information professionally and ethically

Nice To Haves

1 year of experience in food service preferred; prior experience in healthcare, restaurant, or high-volume food service preferred

Responsibilities

Set up and clean the dining room for meal service, including wiping and sanitizing tables, sweeping floors, and sanitizing beverage stations
Wash dishes, pots, pans, and kitchen equipment according to sanitation standards
Clean and maintain kitchen, dish room, and dining areas, including floors, counters, and trash removal
Wash cloth napkins and set tables with fresh napkins and silverware
Take participant meal orders and deliver meals directly to tables, ensuring accuracy and adherence to prescribed diets
Pour beverages and assist participants as needed during meal service
Serve as a primary or secondary server during meal periods, including delivering trays and assisting participants
Pass special diet and texture-modified plates to appropriate participants while maintaining awareness of therapeutic diet requirements
Support kitchen staff with daily tasks, including preparing small ready-to-eat food items as needed
Restock dining room, kitchen supplies, break rooms, and other service areas throughout the day
Collect and respond to participant feedback during meal service, handling concerns with professionalism, creativity, and a positive attitude
Collaborate effectively with dietary and kitchen staff to ensure smooth operations and participant satisfaction
Complete required logs, including sanitizer logs, cleaning documentation, and other operational records
Maintain compliance with food safety, sanitation, and infection control protocols
Demonstrate patience, compassion, and excellent interpersonal skills when interacting with participants, including navigating challenging situations
Perform other duties as assigned in support of departmental and organizational goals