Dietary Aide

UMass Memorial Health • Southbridge, MA

5d

About The Position

The Dietary Aide prepares and distributes food to patients, employees, and the outside community through the patient tray line, cafeteria, and functions. The position performs tasks to maintain quality service for customers and the highest sanitary conditions in accordance with policies and procedures. Scheduled shifts are 7:00 a.m.–3:30 p.m. or 10:30 a.m.–7:00 p.m., with every other weekend and every other holiday scheduled. The position is listed as 40 hours per week.

The role follows HACCP standards and contract services policies and procedures, provides excellent customer service, attends up to 75% of department meetings, follows supervisor and management instructions, and helps maintain Press Ganey scores at or above departmental targets. All responsibilities are essential job functions.

Requirements

• Read, write, and comprehend English.
• Follow written and verbal instructions.
• Maintain regular, reliable, and predictable attendance.
• Comply with health and safety regulations and requirements.

Nice To Haves

• On-the-job training is available.

Responsibilities

• Follow all HACCP standards.
• Follow all contract services policies and procedures.
• Provide excellent customer service.
• Attend up to 75% of department meetings.
• Follow and adhere to supervisor and management instructions.
• Assist in keeping Press Ganey scores within or above departmental targets and goals.
• Prepare and distribute food to patients, employees, and the outside community through the patient tray line, cafeteria, and functions.
• Comply with departmental policies, procedures, and objectives, and with health and safety regulations and requirements.
• Demonstrate use of Quality Improvement in daily operations.
• Attend meetings, conferences, and seminars as required or directed.
• Maintain regular, reliable, and predictable attendance.
• Respect diverse views and approaches, demonstrate Standards of Respect, and contribute to a professional and welcoming environment for employees, patients, and visitors.
• Perform other similar and related duties as required or directed.

Benefits

• A signing bonus may be available; eligibility will be confirmed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed