Diet Office Representative - Full Time; Rotating

Texas Health•Dallas, TX

3d•Onsite

About The Position

Diet Office Representative – Food and Nutrition Services Bring your passion to Texas Health so we are Better + Together. This is a fast-paced environment feeding an average of 450 patients a meal. A very diverse & inclusive team that focuses on exceptional patient care. For more than a half-century, Texas Health Dallas has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women’s services and emergency medicine, we’ve got it. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services. Texas Health Dallas is a Joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center, and a designated Magnet hospital. We’re a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Requirements

H.S. Diploma or Equivalent Req
1 Year in food service position or applicable customer service Req
FHC - Food Handlers Certificate 30 Days Req

Responsibilities

Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/ questions.
Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.