Diet Assistant - Per Diem

American Addiction Centers • Elgin, IL

7d • $20 - $30 • Onsite

About The Position

The Diet Assistant is responsible for coordinating all diet office activities related to the patient trayline and production accurately and in a timely manner. This role involves processing patient meal selections, ensuring compliance with diet orders using the department's room service computer program, and adhering to department standards. The assistant will print necessary daily reports, verify diet order changes, process charges, and provide excellent customer service to patients, families, and hospital associates. Maintaining patient confidentiality and HIPAA standards is crucial. The role also requires adherence to department safety, sanitation, and service/communication standards, including practicing good body mechanics, using chemicals correctly, and maintaining a clean work environment. The assistant must demonstrate accuracy in communication, sound decision-making with minimal supervision, and attend required meetings and training sessions. Completing hospital requirements such as CBTs and flu shots, and adhering to dress codes are also part of the role. Additional duties may be assigned as needed.

Requirements

• In high school, high school graduate or GED
• 6 months in customer service field/ office
• Good Computer skills and able to navigate on various computer programs
• Very good communication skills
• Ability to work with minimal supervision
• Detail and results oriented
• Ability to work well under stressful situations
• Ability to follow thru on tasks
• Strong organizational skills
• Mathematical competence
• Ability to communicate effectively; written and verbal
• Ability to speak, read and write English clearly and proficiently
• Have a neat and professional appearance
• Constant hearing and seeing
• Frequent bending, keying, reaching, speaking, standing, walking, lifting, carrying, kneeling and smelling
• Ability to move 50 pounds.
• Ability to lift up to 35 pounds without assistance.

Nice To Haves

• Prefer flexibility but looking for 10am to 630pm, every other weekend and rotating holidays

Responsibilities

• Processes all patient meal selections assuring compliance to diet order using department room service computer program, department standards, and job task list.
• Print appropriate daily reports as required. (ie. allergy report, host round sheets, daily census, tube feedings and nourishments, dietitian consults.)
• Verifies diet order changes in diet office computer system against hospital system generated hard copies.
• Processes all appropriate charges as assigned.
• Assures excellent customer service and communication to patients, families, and all hospital associates.
• Documents all concerns, issues request etc on phone log, room service computer systems and notifies Supervisor or Patient Services manager as required by department standards.
• Demonstrates a respect for the confidentiality of patient information. Maintains HIPPA standards during all communications.
• Adheres to department safety, sanitation, service/communication standards.
• Practices safety and sanitation techniques that meet department standards. Use correct body mechanics in the performance duties.
• Utilizes all chemicals according to department and manufacturer guidelines. Practicing a "clean as you go" in day to day task assignments.
• Demonstrates accuracy and clarity in both verbal and written communications.
• Demonstrates sound decision making- takes responsibility for decisions. Minimal supervision.
• Attendance at meetings, inservices and training sessions.
• Completes CBT, flu shot, and other hospital requirements.
• Follow hospital and department dress codes.
• Additional or other duties may be assigned as based on needs of the department.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED