Diesel Technician

Coffee Cup Fuel Stops•Steele, ND

About The Position

The Technician II independently provides accurate, efficient service to customers by troubleshooting, diagnosing, and professionally repairing heavy-duty trucks and trailers. This experienced role requires strong mechanical knowledge, advanced troubleshooting skills, and the ability to work independently while maintaining high standards for safety, quality, and customer service. The technician performs repairs, maintenance, preventive maintenance, lube, tire, brake, and other truck service work within their qualifications and established procedures. They use appropriate tools, equipment, and diagnostic systems; communicate findings and recommendations to customers; follow standard services and specialized customer programs; and maintain accurate service records. The role also requires a clean, organized, safe work environment, compliance with company safety guidelines, and effective working relationships with customers, technicians, team members, and management. Candidates must meet applicable pre-employment requirements, including criminal background, driving record, insurability, and DOT physical checks. The role involves regular physical activity and work in varying indoor and outdoor conditions.

Requirements

  • At least 5 years of experience in diesel repair, heavy-duty truck service, automotive repair, or a related shop environment.
  • Strong verbal and written communication skills.
  • Advanced mechanical knowledge and troubleshooting abilities.
  • Experience diagnosing and repairing heavy-duty trucks and trailers.
  • Knowledge of preventive maintenance, lubrication, tire, brake, and general truck service.
  • Proficiency with computer systems and diagnostic equipment used for service, diagnostics, and reporting.
  • Ability to safely use hand tools, shop equipment, and diagnostic tools.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • Ability to work in various weather conditions as needed.
  • Valid driver’s license and acceptable or clean driving record.
  • Ability to pass a full criminal background check, Motor Vehicle Record check, and insurability check.
  • Ability to successfully complete a required DOT physical.
  • Ability to regularly stand, walk, kneel, stoop, bend, and crouch; lift up to 50 pounds; and move heavy objects, tires, parts, and equipment.

Nice To Haves

  • A polished and professional resume demonstrating relevant experience and achievements.

Responsibilities

  • Troubleshoot, diagnose, and repair heavy-duty trucks and trailers independently.
  • Perform repairs, maintenance, and services within the technician’s skill set and established procedures.
  • Perform preventive maintenance, lubrication, tire, brake, and other truck service work as qualified.
  • Use appropriate hand tools, shop equipment, diagnostic equipment, computer systems, and diagnostic systems to complete repairs and service work.
  • Clearly and professionally communicate repair findings and recommendations to customers.
  • Follow Truck Service Standard Services and specialized customer programs.
  • Maintain accurate service documentation and repair records.
  • Keep the work area clean, organized, and safe.
  • Follow company safety guidelines and promptly report potentially unsafe situations.
  • Understand and carry out oral and written directions.
  • Maintain cooperative working relationships with technicians, team members, customers, and management.
  • Demonstrate professionalism, sensitivity, and respect when working with a diverse population.
  • Perform other duties as assigned.

Benefits

  • Weekly pay
  • 401(k) with company match
  • Paid time off
  • Premium pay for overnight shifts
  • Opportunities for wage increases after certifications and annual merit reviews
  • Scholarship opportunities for recent graduates and children of team members at select locations
  • Employee Assistance Program (EAP)
  • Coffee Cup Wellness Program
  • Team recognition rewards
  • Free birthday meal
  • 50% shift meal discount
  • Referral bonuses
  • Years of service gifts and bonuses
  • Free coffee and fountain drinks while on shift
  • Corporate coaching for personal and professional growth
  • Company-sponsored health plan for full-time team members
  • Health Savings Account (HSA) for full-time team members
  • Vision insurance for full-time team members
  • Dental insurance for full-time team members
  • Life insurance for full-time team members
  • Flexible Spending Accounts for medical and childcare for full-time team members
  • Short-term disability coverage for full-time team members
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