Diesel Technician
About The Position
The Technician II independently provides accurate, efficient service to customers by troubleshooting, diagnosing, and professionally repairing heavy-duty trucks and trailers. This experienced role calls for strong mechanical knowledge, advanced troubleshooting skills, and the ability to work independently while maintaining high standards for safety, quality, and customer service. The technician performs repairs, maintenance, and services within their skill set and established procedures, including preventive maintenance, lube, tire, brake, and other truck service work. The role also involves communicating findings and recommendations to customers, maintaining accurate service records, following company service standards, and keeping the work environment clean, organized, and safe. The position is based at TA Truck Service in Summit, South Dakota.
Requirements
- At least 5 years of experience in diesel repair, heavy-duty truck service, automotive repair, or a related shop environment.
- Strong verbal and written communication skills.
- Advanced mechanical knowledge and troubleshooting abilities.
- Experience diagnosing and repairing heavy-duty trucks and trailers.
- Knowledge of preventive maintenance, lube, tire, brake, and general truck service.
- Proficiency with computer systems and diagnostic equipment used for service, diagnostics, and reporting.
- Ability to safely use hand tools, shop equipment, and diagnostic tools.
- Ability to work independently and contribute effectively as part of a team.
- Ability to work flexible hours, including nights, weekends, and some holidays.
- Ability to work in various weather conditions as needed.
- Valid driver's license and acceptable/clean driving record.
- Successfully pass a criminal background check, Motor Vehicle Record check, and insurability check.
- Successfully complete a required DOT physical.
- Provide a polished, professional resume demonstrating relevant experience and achievements.
Responsibilities
- Provide accurate and efficient customer service in a results-driven, professional environment.
- Apply diesel repair and maintenance knowledge to diagnose and resolve mechanical issues, wear conditions, and equipment concerns.
- Independently perform repairs, maintenance, and services within established procedures and the technician's skill set.
- Perform preventive maintenance, lube, tire, brake, and other qualified truck service work.
- Diagnose and repair heavy-duty trucks and trailers using appropriate tools, equipment, and diagnostic systems.
- Clearly and professionally communicate repair findings and recommendations to customers.
- Follow Truck Service Standard Services and specialized customer programs.
- Maintain accurate service documentation and repair records.
- Properly use hand tools, shop equipment, diagnostic equipment, and other tools needed to complete repairs.
- Maintain a clean, organized, and safe work environment.
- Comply with company safety guidelines and promptly report potentially unsafe situations.
- Understand and carry out oral and written directions.
- Maintain cooperative working relationships with technicians, team members, customers, and management.
- Demonstrate professionalism, sensitivity, and respect when working with a diverse population.
- Perform other duties as assigned.
Benefits
- Weekly pay
- 401(k) with company match
- Paid time off
- Premium pay for overnight shifts
- Opportunities for wage increases after certifications and annual merit reviews
- Scholarship opportunities for recent graduates and children of team members at select locations
- Employee Assistance Program (EAP)
- Coffee Cup Wellness Program
- Team recognition rewards
- Free birthday meal
- 50% shift meal discount
- Referral bonuses
- Years of service gifts and bonuses
- Free coffee and fountain drinks while on shift
- Corporate coaching for personal and professional growth
- Company-sponsored health plan for full-time team members
- Health Savings Account (HSA) for full-time team members
- Vision, dental, and life insurance for full-time team members
- Flexible spending accounts for medical and childcare for full-time team members
- Short-term disability coverage for full-time team members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
