Diesel Technician

Monroe Tractor•Westborough, MA

52d•$22 - $39•Onsite

About The Position

The Diesel Technician is a skilled technician with preferred experience in the heavy equipment or agricultural machinery industry. This role requires strong mechanical and diagnostic expertise, particularly in diesel engines, to perform maintenance, troubleshooting, and repairs on a wide range of equipment. The technician will be responsible for delivering high-quality service in a safe, efficient, and professional manner to support daily operations at the branch. Responsibilities include routine inspections, system diagnostics, and both minor and major repairs to ensure optimal equipment performance and customer satisfaction. This position includes membership of the IUOE Local 4 Union.

Requirements

Strong independent work ethic but also able to work collaboratively with a team
Excellent customer service skills; a builder of relationships
Clear and concise communications
A strong sense of urgency, focusing on time
Computer skills
Valid Driver's License and clean driving record is required
Ability to independently lift between 50-75 pounds

Nice To Haves

Prior experience in heavy construction equipment or agriculture equipment is preferred

Responsibilities

Provide technical service to equipment.
Read job orders
Observe and listen to equipment in operation to resolve malfunction issues and execute work procedures effectively.
Follow checklists to ensure all critical parts are examined.
Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
Test-drive vehicles to ensure that they run smoothly.
Tag all warranty parts and return them to the warranty clerk.
Attend training classes and keep tabs on factory technical bulletins.
Develop and maintain positive relationships with customers to increase overall customer happiness.
Properly complete the service and/or repairs assigned by the supervisor.
Complete all work according to the applicable safety requirements and published procedures.
Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
Maintain your designated workspace in an organized and clean manner.
Ensure guest vehicles are returned as clean as they were before being serviced.
Show the utmost courtesy to all guests, visitors, and dealership personnel.
Make every effort to achieve the production objectives set by management.
Adhere to the manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications.
Any other duties as outlined by the Service Supervisor and, or management.