Diesel Technician at Jerry Ulm CDJR

Morgan Auto Group•Tampa, FL

16h•Onsite

About The Position

The Diesel Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. A technician is expected to perform quality work without direct or continual supervision and be able and willing to work on all work assigned to him/her.

Requirements

Previous Diesel Technician Experience.
High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
General mechanical skills.
Valid driver’s license and have and maintain an acceptable, safe driving record.
Manual dexterity.
Good judgment.
Ability to lift 50 lbs.

Nice To Haves

ASE certification preferred.

Responsibilities

Receive repair orders from dispatcher on computer terminal and take vehicle to stall areas.
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Communicate with parts department to obtain needed parts.
Inform ASM and Dispatcher if vehicle is down awaiting parts and pursue special ordering of parts, if appropriate.
Attend factory-sponsored training classes.
Keep abreast of factory technical bulletins.
Save and tag parts if the job is under warranty or if requested by the customer.
Examine the vehicle to determine if additional safety or service work is required.
Communicate requests for additional work and estimates to the ASM using the RE terminal command.
Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
Diagnose cause of any malfunction and perform repair, if authorized by the customer.
Document work performed on each vehicle on the Repair Order using the concern, cause, correction format.
Tell the technician’s story as clearly as possible on your terminal as this is what the customer will see and how the billing will be determined.
Road-test vehicles to quality-check work performed.
Supervise work of any inexperienced technicians as assigned.
Continually monitor status of each vehicle and inform the ASM.
Escalate “wait” jobs as much as possible.
Monitor promised times and inform ASM if there will be a problem meeting a promise time as soon as it becomes apparent.
Fix it right the first time!
Keep current on all Manufacturer’s testing and exams.
Keep ASE Certifications current.