Diesel Technician

Penske Automotive Group•Chantilly, VA

29d•Onsite

About The Position

The Diesel Technician performs vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards, helping deliver an excellent customer experience. The role requires technical expertise, accurate work orders and estimates, clear communication with Service Advisors, and compliance with quality, safety, and regulatory standards. The position primarily works in an automotive shop environment and has no supervisory responsibilities.

Requirements

High school diploma or equivalent.
Two years of related experience, or an equivalent combination of education and experience.
Exceptional customer service skills.
Excellent communication and listening skills, including the ability to explain technical terms to non-technical audiences.
Ability to work well in a team environment.
Knowledge of automotive systems, tools, and repair processes.
Outstanding attention to detail and commitment to quality.
Ability to use technical reference materials and technical manuals in written and online formats.
Ability to follow processes to ensure quality and safety.
Effective time-management and prioritization skills.
Safe working knowledge of shop tools and equipment.
Ability to work in a fast-paced, results-driven environment.
Ability to comply with applicable safety and regulatory requirements.
Some positions may require a valid driver's license and a good driving record.

Nice To Haves

Dealership experience; brand knowledge is preferred but not required.
Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
RV Certification.

Responsibilities

Repair and maintain vehicles according to factory and dealership specifications and time standards.
Help provide customers with a world-class service experience throughout the vehicle repair process.
Communicate technical information about customer vehicles clearly to Service Advisors.
Comply with manufacturer standards for repair quality and timeliness.
Ensure estimates and work orders are accurate.
Follow federal, state, and local requirements affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
Follow processes that ensure quality and safety.
Listen to customers and determine how to assist them.
Use technical reference materials and manuals in written and online formats.
Prioritize work and manage time effectively.