Diesel Technician

WMH•Madison, AL

16d•Hybrid

About The Position

WMH Solutions is hiring an experienced Senior Field Service Technician to diagnose, maintain, and repair forklifts, heavy equipment, industrial equipment, and material handling systems throughout the Madison and Huntsville area. This is a local, customer-facing field service role for a technician who can independently manage service calls, solve complex equipment problems, communicate professionally, and take ownership from diagnosis through completed repair. You will receive a take-home service van, fuel card, paid travel time, diagnostic technology, OEM training, and the internal support needed to perform your best work. Direct forklift experience is highly valued, but it is not the only path into this role. Experienced diesel, heavy equipment, construction equipment, agricultural equipment, fleet, automotive, military, and industrial maintenance technicians are encouraged to apply. WMH Solutions provides the equipment, training, technology, and support needed to diagnose accurately, repair confidently, and serve customers professionally. You will service a variety of forklifts, warehouse equipment, and industrial material handling systems, including electric, LP gas, and diesel forklifts, reach trucks and order pickers, pallet jacks and warehouse equipment, industrial batteries and charging systems, hydraulic and mechanical systems, electrical and electronic systems, and engines, drivetrains, steering, and braking systems. You will begin most days in your assigned service van and travel to customer locations throughout the Madison and Huntsville area. You will diagnose equipment failures, complete scheduled maintenance and repairs, coordinate parts or technical support when needed, communicate findings to customers, and document completed service activity. This role is best suited for an experienced technician who can work independently, manage customer relationships, and represent WMH Solutions professionally in the field.

Requirements

Typically three to five or more years of professional experience repairing vehicles, machinery, forklifts, diesel equipment, heavy equipment, industrial equipment, or similar systems
Demonstrated mechanical troubleshooting and diagnostic ability
Experience with hydraulic, electrical, engine, drivetrain, or related equipment systems
Ability to read schematics, wiring diagrams, service manuals, and technical documentation
Strong communication and customer-service skills
Ability to work independently with limited supervision
Valid driver’s license and acceptable driving record
High school diploma or equivalent
Ability to lift at least 50 pounds and work safely in industrial environments

Nice To Haves

Forklift or material handling equipment repair
OEM dealership or field-service experience
Advanced electrical troubleshooting
Diesel engine repair
Battery-powered industrial equipment
Diagnostic software or computerized service systems
Mentoring or supporting developing technicians

Responsibilities

Diagnosing complex mechanical, hydraulic, electrical, engine, and powertrain problems
Identifying root causes rather than only treating symptoms
Performing repairs, preventive maintenance, safety inspections, and equipment evaluations
Reading wiring diagrams, schematics, service manuals, and technical documentation
Using meters, diagnostic software, and technical resources to troubleshoot equipment
Verifying completed repairs and returning equipment safely to operation
Managing service calls and priorities throughout your territory
Documenting labor, travel, parts, findings, repairs, and recommendations
Explaining equipment conditions and repair needs clearly to customers
Coordinating with WMH service leadership, parts teams, and technical support
Supporting developing technicians when appropriate
Following WMH safety, service, and documentation standards