Diesel Technician

Ryder•Lower Paxton Township, PA
•Onsite

About The Position

Ryder is hiring a Mobile Maintenance Diesel Technician in Harrisburg, Pennsylvania. The position performs offsite maintenance and repairs on heavy-duty vehicles at customer locations, using a Ryder-issued mobile maintenance truck, state-of-the-art diagnostic tools, and equipment. The role includes customer interaction, preventive maintenance, troubleshooting, repair work, road testing, and maintaining required service and compliance records. The position pays $30.00 per hour and includes a certification bonus of $100 for each new ASE certification, up to $700; quarterly bonuses of up to $500; and a sign-on bonus paid in two installments of $1,250 at 30 and 90 days. The schedule is Monday through Friday, with weekends off, on first shift from 6:00 a.m. to 2:30 p.m. The role is safety-sensitive and DOT-regulated. A CDL must be obtained within six months after hire, and specified technician training and qualifications must be completed within the stated post-hire periods.

Requirements

  • High school diploma or equivalent.
  • Must have or meet federal PM certification requirements through a combination of classroom training or work experience totaling one year.
  • Minimum tools required for the job under Ryder's Maintenance policy 2.02.
  • Must be able to drive Ryder vehicles and have a valid noncommercial Class E driver's license, a Class A CDL, and/or a state driver's license as required.
  • Must obtain a CDL within six months after hire.
  • Pass a Ryder drug test, DOT physical, Ryder road test, background check, and motor vehicle check, including drug and alcohol verification from previous employers for the past three years.
  • Ability to understand and adhere to company policies.
  • Hands-on mechanic, customer service, and account management skills.
  • Ability to complete repair orders using company-established systems.
  • Strong customer service, relationship management, verbal communication, and written communication skills.
  • Ability to create and maintain professional relationships with peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team, and to prioritize workload.
  • Flexibility, self-direction, and ability to work in a fast-paced environment; self-starter and self-sufficient approach.
  • Ability to multitask; highly organized, with excellent time-management skills.
  • Detail-oriented with strong follow-up practices.
  • Entrepreneurial spirit.
  • Complete Preventive Maintenance (PM230 and PM298) within 90 days.
  • Complete Other Brakes-Air (BA220 and BA298) within 90 days, and meet FMCS 396.25 brake mechanic/inspector requirements.
  • Complete Other Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
  • Complete Other Tire and Wheel (TW220) within 90 days.
  • Complete Other CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
  • Complete Other Battery Charge and Check, Warranty.
  • Complete Other HD Electrical (DR208) within 90 days.
  • Complete Other Service Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
  • Complete at least two other OEM online engine courses.

Nice To Haves

  • Vocational or technical certification in vehicle maintenance and repair services.
  • One or more years of mechanical experience working offsite at customer locations.
  • Ability to take home the assigned mobile service truck, as applicable, and secure the vehicle and its contents.

Responsibilities

  • Interact with customers and independently facilitate preventive maintenance, resolve repair issues, discuss repair estimates, and coordinate work schedules.
  • Road-test vehicles to identify the cause of complaints, verify repair quality, and support customer satisfaction.
  • Perform preventive maintenance and vehicle repairs across systems including air and hydraulic brakes, A/C and heating, cargo handling and liftgates, charging and cranking systems, clutches, cooling systems, lighting and electrical accessories, drive axles, drivelines, engines, fuel systems, steering, suspension, tires and wheels, and vehicle coupling systems.
  • Use appropriate inspection, diagnostic, repair, adjustment, lubrication, testing, and replacement procedures for vehicle components and systems.
  • Use key functions of the Shop Management System and electronic documentation, and consult internal and external maintenance documents.
  • Perform work in accordance with federal, state, local, and corporate safety, DOT, and compliance guidelines.
  • Maintain service, safety, and environmental records required by corporate and government requirements.
  • Meet company maintenance measurements for inspections and preventive maintenance, brakes, tires, wheels, and other customer-safety-related maintenance items.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage after 30 days.
  • PTO accrual starting on Day 1, with up to 80 hours accrued in the first year.
  • Yearly merit pay increases.
  • 401(k) company match.
  • PPE, uniforms, and boot allowance.
  • Paid training.
  • Certification bonus of $100 for each new ASE certification obtained, up to $700.
  • Quarterly bonus of up to $500, four times per year.
  • Sign-on bonus of $1,250 at 30 days and $1,250 at 90 days.
  • Top Tech Competition awards of $250 to $50,000 per year.
  • Extra paid day off for U.S. military veterans.
  • 15% company stock discount.
  • Up to $5,000 in technician tuition repayment.
  • 12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
  • Employee discounts on tools, vehicles, travel, technology, and more.
  • Unlimited referral bonuses up to $1,500 for each hired Diesel Mechanic Technician or Fuel Service Employee.
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