Diesel Technician

Earn up to $3,000 SIGN-ON BONUS•Grand Junction, CO

2d•Onsite

About The Position

Wagner Equipment Co. offers challenging career opportunities, extensive training, and employee development. The Diesel Technician works with some direct supervision in diagnosing, troubleshooting, and repairing heavy equipment at the customer’s site or in the shop, reflecting the company’s vision of working as “One Professional Team.” This role involves maintaining inspection logs, completing service reports, transmitting information via email, managing customer records and credit card receipts, and collaborating with various departments to meet customer needs. Technicians are expected to communicate with customers, teach and coach other technicians, promote Wagner Equipment Co., accurately troubleshoot and repair CAT equipment, apply electrical and hydraulic schematics, safely rig components, and maintain tooling and service vehicles according to regulations. The position also includes making warranty repair determinations in the field.

Requirements

High School Diploma or GED
Relevant CAT related courses
At least 3+ years’ experience servicing heavy equipment
1+ years administrative/clerical experience
3+ years customer service experience
3+ years sales experience
DOT Health Card
Class D Driver’s License
MSHA License
Standing, walking, talking, sitting, use of hands & hearing
Ascending or descending ladders, stairs, etc.
Heavy work that includes lifting and/or moving objects up to 100 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Basic Knowledge of Microsoft Word and Outlook
Intermediate Knowledge of DBS
Intermediate Knowledge of ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equipment

Responsibilities

Maintains truck and crane inspection logs on a daily basis
Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code
Transmits photos, timecards, service reports, and other information through e-mail
Maintains good customer records on jobs that have been assigned
Maintains credit card receipts for accounting purposes
Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs
Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
Teaches and coaches other technicians in the field
Promotes Wagner Equipment Co. to customers
Accurately troubleshoots and repairs CAT equipment the first time
Reads, understands, and applies electrical and hydraulic schematics to repair work
Safely rigs or hooks components for lifting
Removes, repairs, and installs major components in varying configurations of equipment
Maintains tooling in good working order as per MSHA and OSHA regulations
Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
Maintains service vehicle in safe and good repair
Other duties as assigned by manager

Benefits

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Supplemental life Insurance
Critical Illness + Accidental Insurance
ID WatchDog
Discounted employee phone plans