Transport Diesel Technician

Richwil Truck Centre - Jacksonville•Jacksonville, FL

62d•Onsite

About The Position

Richwil Truck Centre Ltd. is seeking an experienced Diesel Technician to join their service department in Woodstock. This role is responsible for the repair, maintenance, and service of diesel engines and heavy trucks. Experience with all aspects of heavy truck repair and maintenance is required. Preference may be given to candidates with experience in diesel engines, Cummins and International engines, electrical troubleshooting, cooling systems, and electronic engine control systems and diagnostics.

Requirements

Possesses a valid driver's license
You must provide your own tools
CSA-approved safety footwear must be worn
Willingness to work in a team environment
Commitment to a safe workplace

Nice To Haves

Red Seal License is preferred. However, a combination of skills and experience may be considered
Experience with diesel engines
Experience with Cummins and International engines
Experience with electrical troubleshooting
Experience with cooling systems
Experience with electronic engine control systems and diagnostics

Responsibilities

Prepare for service events by reviewing repair orders, gathering necessary information, securing tools, and ensuring timely access to required parts.
Perform maintenance and repairs accurately and safely by following established standards—conducting inspections, sourcing additional information or parts, managing deviations, and returning unused or core parts.
Document work thoroughly by clearly describing completed repairs in the repair order, clocking off appropriately, completing handovers when needed, and coordinating the next job to maintain workflow.
Apply technical expertise in troubleshooting, repair methods, vehicle systems, and proper tool usage to service International Truck and IC Bus products.
Maintain up-to-date product knowledge of International and IC Bus offerings, applying this to align customer solutions with the company’s value proposition.
Promote safety and compliance by coaching on best practices, ensuring equipment is maintained, and following all health and safety policies and regulations.
Mentor coworkers and apprentices through hands-on coaching, knowledge sharing, and guidance to encourage skill growth and team success.
Communicate effectively with team members, leadership, and customers to promote understanding, build trust, and encourage collaboration.
Deliver exceptional customer service by maintaining strong relationships, understanding needs, and providing professional, timely support.
Take ownership of challenges and opportunities by addressing issues promptly, finding practical solutions, and continually seeking process improvements.