Diesel Technician Mobile

Ryder•Jacksonville, FL

5d•Remote

About The Position

Torque by Ryder is immediately hiring an experienced Mobile Diesel Technician to support their truck fleet in Jacksonville, FL. This is a permanent, full-time position. The role involves performing vehicle maintenance and repair duties, including standard maintenance, preventive maintenance, and complex repairs with minimal support. Technicians will diagnose and repair complex mechanical and electronic problems, utilize diagnostic computers/software, and perform remote triage for roadside breakdowns. The position also includes interacting with customers/drivers to determine complaint nature, instructing other technicians, and coordinating work schedules. Road testing vehicles to identify issues and ensure repair quality is also a key responsibility. The technician will be responsible for ensuring proper maintenance of all service, safety, and environmental records, and meeting key maintenance measurements related to inspections and performance.

Requirements

High school diploma or equivalent preferred
Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred
Basic tools, required
Requires demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including: Routine preventative maintenance, which should include oil changes, brake and tire work
Diagnostics and repairs, including AC, electrical systems
Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs
Four (4) years or more Relevant work experience, preferred
NonCommercial Driver License CLASS E, preferred
Valid Commercial Driver License (CDL) CLASS A, preferred
Other State driver's license, as required
Four (4) years or more experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment
Must have minimum tools required to perform their job duties as outlined in Ryder's Maintenance policy 2.02
Able to take home assigned mobile service truck, as applicable, and secure vehicle and contents
Must be able to drive Ryder vehicles
Ability to: Understand and adhere to Company policies in all areas
Complete repair orders with the Company established systems
Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Work independently and as a member of a team
Prioritize workload
Proven hands-on mechanic, customer service, and account management skills
Demonstrates customer service skills
Strong verbal and written communication skills
Flexibility to operate and self-driven to excel in a fast-paced environment
Self-starter and self-sufficient approach
Capable of multi-tasking, highly organized, with excellent time management skills
Detailed oriented with excellent follow-up practices
Entrepreneurial spirit
Preventive Maintenance (PM230&PM298) within 90 Days
Brakes-Air (BA220&BA298) within 90 Days
Brake mechanics/inspectors FMCS 396.25 Hydraulic Brake (BH220&BH298) where appropriate within 90 Days
Tire & Wheel TW220 within 90 Days
CF609 & A/C trained and qualified (AC220&AC298) within 180 Days
HD electrical - DR208 within 90 Days
Svc Island Support SBTIII trained (SBT220) and SBT Phase 2 within 180 Days
Complete 2 of the OEM On-Line diagnostic tool software courses as required by location fleet mi. (predominant OEM of fleet mix)
This position requires for you to drive Ryder vehicles.
In order to become a Ryder employee you must: Pass a Ryder Drug Test
Pass a DOT physical
Pass a Ryder road test
Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Nice To Haves

Four (4) years or more Relevant work experience, preferred
NonCommercial Driver License CLASS E, preferred
Valid Commercial Driver License (CDL) CLASS A, preferred
Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred

Responsibilities

Decision making: Responsible for making decisions surrounding vehicle diagnostics and repair
Performs vehicle maintenance and repair duties including: standard vehicle maintenance, preventive maintenance, complex repairs with minimal (if any) support
Demonstrate the ability to access and use internal and external maintenance documents
Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable
Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns
Performs facility maintenance duties
Interacts with customers/drivers to properly determine nature of complaint once assigned a task
Instructs and advises other technicians regarding maintenance repair procedures and diagnostics
Interact with non-contractual customers, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer.
Coordinate work schedule as required by customers.
Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction.
Preventive maintenance (PM) and vehicle repairs responsibilities include but is not limited to: A/C & Heater, Brakes-Air, Brakes-Hydraulic, Cargo Handling/Transfer, Liftgates, Charging Systems (electrical), Clutch, Cooling Systems, Cranking System (electrical), Lighting System and Electrical Accessories, Drive Axles, Driveline, Gas Engines-All Engines, Fuel Systems, Preventive Maintenance, Steering and Non-driven Axles and Alignment, Suspension-Chassis and Cab, Tire and Wheel Maintenance, Vehicle Coupling System (PM).
Utilize key functions of Shop Management System and electronic documentation available.
Perform work in accordance with all federal/provincial and corporate compliance guidelines (i.e. safety, DOT).
Use internal and external maintenance documents
Performs other duties as assigned.
Ensure proper maintenance of all service, safety and environmental records required to meet and/or exceed corporate, federal, state, and local government mandated requirements.
Accountable for key maintenance measurements established by company policy, related to the inspection and performance of PMs, brakes, tires, wheels, including any maintenance items directly associated with the safety of the customer.

Benefits

Medical, Dental, Vision after 30 days
80 hours PTO your first year, starting Day 1
Yearly merit pay increases
401 (k) company match
PPE, uniforms, and boot allowance
Build your skills - paid training
Safety‑first workplace & State-of-the-art equipment
Top Tech Competition: Earn $250 – $50,000 per year
U.S. military veterans - extra paid day off
15% company stock discount
Up to $5,000 in Tech tuition repayment
12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure)
Employee discounts on tools, vehicles, travel, tech & more