Diesel Service Advisor

Schneider National • Indianapolis, IN

10d • Onsite

About The Position

Act as the main point of contact between drivers and diesel technicians in Indianapolis, IN. Communicate with company drivers, write up service requests, and complete minor repairs.

Requirements

• High school diploma/GED.
• Computer and data entry skills.
• Strong attention to detail.
• Excellent customer service skills.
• Strong problem-solving and decision-making skills.
• Able to work independently with little supervision.
• Able to provide own tools within 30 days of hire.

Responsibilities

• Perform general shop duties, such as answering phone calls, writing service requests and estimating repair times.
• Maintain open lines of communication with drivers by providing status updates on repair decisions and wait times.
• Assist with inventory management by ensuring parts needed for a repair are in stock and submitting parts requests when they’re not.

Benefits

• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Company-provided uniforms and safety eyewear.
• Discounts on boots.
• Company-paid training.
• Non-exempt U.S. shop associates working 50%25 or greater of the daily shift time worked between 3 p.m. and 5 a.m. local time, receive a $1.50 per hour differential for hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED