Diesel Mechanic

Raleigh•Raleigh, NC

3d•Onsite

About The Position

Our Technician is responsible for performing high-quality maintenance and repairs on International Motors and IC Bus vehicles. This role ensures safety, customer satisfaction, and efficient operations by following established repair procedures and maintaining a clean and organized workspace.

Requirements

Mechanical knowledge
Basic automotive systems, hydraulic systems and off-road equipment and components
Must have computer experience including Microsoft Office, email, and internet
Must have a valid driver’s license and transportation

Nice To Haves

Class A or B driver's license
Cummins engine experience
Allison and Eaton transmission experience

Responsibilities

Prepare for service repairs by reviewing repair orders, gathering necessary information, securing tools, and ensuring timely access to required parts.
Perform maintenance and repairs accurately and safely by following established standards—conducting inspections, sourcing additional information or parts, managing deviations, and returning unused or core parts.
Document work thoroughly by clearly describing completed repairs in the repair order, clocking off appropriately, completing handovers when needed, and coordinating the next job to maintain workflow.
Apply technical expertise in troubleshooting, repair methods, vehicle systems, and proper tool usage to service International Truck and IC Bus products.
Maintain up-to-date product knowledge of International and IC Bus offerings, applying this to align customer solutions with the company’s value proposition.
Promote safety and compliance by coaching on best practices, ensuring equipment is maintained, and following all health and safety policies and regulations.
Mentor coworkers and apprentices through hands-on coaching, knowledge sharing, and guidance to encourage skill growth and team success.
Communicate effectively with team members, leadership, and customers to promote understanding, build trust, and encourage collaboration.
Deliver exceptional customer service by maintaining strong relationships, understanding needs, and providing professional, timely support.
Take ownership of challenges and opportunities by addressing issues promptly, finding practical solutions, and continually seeking process improvements.