Diesel Mechanic Technician

Ryder•Indianapolis, IN

27d

About The Position

Torque by Ryder is hiring a permanent, full-time experienced Mobile Automotive and Diesel Technician to support its heavy-duty truck fleet in Indianapolis, Indiana. The technician performs mobile and facility maintenance and repair work, diagnoses complex mechanical and electronic problems, and makes repair decisions with minimal support. The role includes customer interaction and roadside breakdown triage, and may require taking home and securing an assigned mobile service truck. A service vehicle, fuel card, and company cell phone are provided. The schedule is a flexible 40-hour work week, with weekend premiums applying. The advertised hourly rate is $36.00, based on experience, with a quarterly retention bonus of $2,000 during the first year. The technician performs preventive maintenance and repairs across truck systems, including brakes, electrical and charging systems, cooling, fuel, steering, suspension, tires, driveline, air conditioning, liftgates, and engines. The role also includes road testing vehicles, maintaining service and compliance records, using shop management systems and maintenance documentation, and meeting company, safety, DOT, and government requirements. Ryder provides additional paid training and required role-specific technician training. Applicants must pass a Ryder drug test, DOT physical, road test, background check, and motor vehicle check, including verification of drug and alcohol history from previous employers for the last three years.

Requirements

High school diploma or equivalent preferred.
Vocational or technical certification, post-secondary degree, or technical certifications preferred.
Basic tools required; must have the minimum tools specified in Ryder Maintenance Policy 2.02.
Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including preventive maintenance, oil changes, brake and tire work, diagnostics and repairs including air conditioning and electrical systems, and advanced repairs such as some major engine, diesel after-treatment, or automotive fuel-injection repairs.
Four or more years of relevant work experience preferred.
Four or more years of experience in mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Noncommercial Class E driver's license preferred.
Valid Class A Commercial Driver's License preferred.
Other state driver's license as required.
Able to take home and secure an assigned mobile service truck and its contents, as applicable.
Able to drive Ryder vehicles.
Ability to understand and follow company policies; complete repair orders using company systems; build professional relationships across organizational levels; work independently and as part of a team; and prioritize workload.
Hands-on mechanic, customer service, and account management skills; customer service ability; strong verbal and written communication skills; flexibility and self-motivation in a fast-paced environment; self-sufficiency; multitasking, organization, and time-management skills; attention to detail and follow-up; and an entrepreneurial spirit.
Complete Preventive Maintenance (PM230 and PM298) training within 90 days.
Complete Air Brakes (BA220 and BA298) training within 90 days; brake mechanics/inspectors must meet FMCS 396.25 requirements.
Complete Hydraulic Brake (BH220 and BH298) training within 90 days where applicable.
Complete Tire and Wheel (TW220) training within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete HD Electrical (DR208) training within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete two OEM online diagnostic-tool software courses as required by the location's fleet mix.
Pass a Ryder drug test, DOT physical, and Ryder road test.
Pass a Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.
Additional screening may be required, potentially including employment and education verification, motor vehicle records checks, a road test, or customer badging or background requirements.

Nice To Haves

High school diploma or equivalent.
Vocational or technical certification, post-secondary degree, or technical certifications.
Four or more years of relevant work experience.
Noncommercial Class E driver's license.
Valid Class A Commercial Driver's License.

Responsibilities

Make decisions about vehicle diagnostics and repairs.
Perform standard and preventive vehicle maintenance and complex repairs with minimal support.
Access and use internal and external maintenance documents; diagnose and repair complex mechanical and electronic problems, using diagnostic computers or software when applicable.
Perform remote triage with RCRC and customers to determine appropriate responses to roadside breakdowns.
Perform facility maintenance duties.
Interact with customers and drivers to determine the nature of assigned complaints.
Instruct and advise other technicians on maintenance repair procedures and diagnostics.
Independently support non-contract customers with preventive maintenance, repair issue resolution, repair estimates, account management, and work scheduling.
Road test vehicles to identify causes of complaints, verify repair quality, and support customer satisfaction.
Perform preventive maintenance and repairs on vehicle systems, including air conditioning and heating, air and hydraulic brakes, liftgates and cargo-handling equipment, charging and cranking systems, clutches, cooling systems, lighting and electrical accessories, drive axles, drivelines, engines, fuel systems, steering, axles, suspension, tires and wheels, and vehicle coupling systems.
Use shop management system functions and electronic documentation, and perform work in accordance with safety, DOT, federal, state, local, and corporate compliance requirements.
Maintain service, safety, and environmental records required by company policy and applicable government requirements.
Meet company maintenance measurements relating to inspections and preventive maintenance, brakes, tires, wheels, and other items associated with customer safety.
Complete other duties as assigned.

Benefits

Medical, dental, and vision coverage after 30 days.
80 hours of paid time off during the first year, starting Day 1.
Yearly merit pay increases.
401(k) company match.
PPE, uniforms, and boot allowance.
Paid training.
Quarterly retention bonus of $2,000 during the first year.
Fuel card and company cell phone.
Company-provided work-site service vehicle for mobile technicians.
Top Tech Competition earnings of $250–$50,000 per year.
Extra paid day off for U.S. military veterans.
15% company stock discount.
Up to $5,000 in technician tuition repayment.
12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
Employee discounts on tools, vehicles, travel, technology, and more.