The Service Technician diagnoses, repairs, and overhauls trucks, buses, and diesel or gas engines according to dealership and manufacturer standards. The role ensures quality repairs, accurate documentation, and compliance with safety and environmental regulations. Although primarily technical, the technician also communicates professionally with customers about repair findings, recommendations, and vehicle status, and contributes to a positive customer experience. The position may include helping train and mentor apprentices or interns, but does not directly supervise employees. The technician is responsible for timely, accurate repairs, safe work practices, reporting unsafe conditions, and complying with company policies, OSHA regulations, and applicable laws. Participation in required training, performance reviews, and corrective action processes is expected when applicable. The work is physically demanding and takes place in a shop environment with exposure to noise, dust, exhaust fumes, grease, and other shop conditions. It requires frequent lifting and transporting of parts weighing up to or exceeding 70 pounds, extended standing and bending, and use of dealership-provided uniforms and personal protective equipment.
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Job Type
Full-time
Education Level
Associate degree