Diesel Mechanic Technician Mobile

Ryder • Rochester, NY

1d • Remote

About The Position

Torque by Ryder is immediately hiring an experienced Mobile Diesel Technician to support our truck fleet in Rochester, NY. This is a permanent, full-time position. The role involves performing vehicle maintenance and repair duties, including standard maintenance, preventive maintenance, and complex repairs with minimal support. Technicians will diagnose and repair mechanical and electronic problems, utilize diagnostic computers/software, and perform remote triage for roadside breakdowns. The position also includes facility maintenance duties and interaction with customers/drivers to resolve issues and discuss estimates. Road testing vehicles is required to identify complaints, ensure repair quality, and achieve customer satisfaction. The role emphasizes adherence to company policies, safety, and environmental regulations, and maintaining key maintenance measurements related to vehicle safety.

Requirements

• High school diploma or equivalent preferred.
• Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred.
• Basic tools, required.
• Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including: Routine preventative maintenance (oil changes, brake and tire work), Diagnostics and repairs (AC, electrical systems), Advanced skilled level repairs (major engine repairs, diesel after treatment or automotive fuel injection repairs).
• Four (4) years or more Relevant work experience, preferred.
• NonCommercial Driver License CLASS E, preferred.
• Valid Commercial Driver License (CDL) CLASS A, preferred.
• Other State driver's license, as required.
• Four (4) years or more experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment.
• Must have minimum tools required to perform their job duties as outlined in Ryder's Maintenance policy 2.02.
• Able to take home assigned mobile service truck, as applicable, and secure vehicle and contents.
• Must be able to drive Ryder vehicles.
• Ability to understand and adhere to Company policies in all areas.
• Complete repair orders with the Company established systems.
• Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Work independently and as a member of a team.
• Prioritize workload.
• Proven hands-on mechanic, customer service, and account management skills.
• Demonstrates customer service skills.
• Strong verbal and written communication skills.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Self-starter and self-sufficient approach.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Detailed oriented with excellent follow-up practices.
• Entrepreneurial spirit.
• Preventive Maintenance (PM230&PM298) within 90 Days.
• Brakes-Air (BA220&BA298) within 90 Days.
• Brake mechanics/inspectors FMCS 396.25 Hydraulic Brake (BH220&BH298) where appropriate within 90 Days.
• Tire & Wheel TW220 within 90 Days.
• CF609 & A/C trained and qualified (AC220&AC298) within 180 Days.
• HD electrical - DR208 within 90 Days.
• Svc Island Support SBTIII trained (SBT220) and SBT Phase 2 within 180 Days.
• Complete 2 of the OEM On-Line diagnostic tool software courses as required by location fleet mi. (predominant OEM of fleet mix).
• This position requires for you to drive Ryder vehicles.
• Pass a Ryder Drug Test.
• Pass a DOT physical.
• Pass a Ryder road test.
• Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years.

Nice To Haves

• Vocational or Technical Certification Post Secondary degree or Technical Certifications.
• Four (4) years or more Relevant work experience.
• NonCommercial Driver License CLASS E.
• Valid Commercial Driver License (CDL) CLASS A.

Responsibilities

• Responsible for making decisions surrounding vehicle diagnostics and repair.
• Performs vehicle maintenance and repair duties including standard vehicle maintenance, preventive maintenance, complex repairs with minimal (if any) support.
• Demonstrate the ability to access and use internal and external maintenance documents.
• Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable.
• Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns.
• Performs facility maintenance duties.
• Interacts with customers/drivers to properly determine nature of complaint once assigned a task.
• Instructs and advises other technicians regarding maintenance repair procedures and diagnostics.
• Interact with non-contractual customers, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer.
• Coordinate work schedule as required by customers.
• Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction.
• Perform A/C & Heater system checks, identify leaks, and perform system repairs.
• Identify components of air brake system, perform tests, measure lining thickness, adjust brakes, and perform repairs.
• Road test hydraulic brake systems for proper operation, check fluid levels, measure lining thickness, adjust brakes, and perform repairs.
• Identify liftgate leaks, operate lift gate, add fluid, and make minor adjustments.
• Visually inspect batteries, clean connections, check condition of belts, test batteries, and replace/adjust belts.
• Lubricate clutch components, identify proper clutch operation.
• Check and adjust coolant levels, visually inspect system for leaks, and make minor repairs.
• Inspect and test batteries, visually inspect cables and cranking motor, clean connections, and replace batteries.
• Repair minor wiring problems, replace bulbs, lenses, and simple light assemblies.
• Inspect drive axle housings for leaks and change oil/filter.
• Lubricate driveline and inspect components for wear or damage.
• Check and adjust oil levels, identify unusual noises and oil leaks.
• Replace and prime fuel filter, check fuel system components for integrity.
• Perform proper lube techniques, minimal tire inspection, brake check, battery check, under vehicle check, and initial fault code identification.
• Lubricate grease fittings, check and adjust fluid levels, check and adjust toe, check steering components for wear, and adjust wheel bearings.
• Identify makes and models of suspension/chassis/cab, identify normal operation, and repair minor air leaks.
• Perform air pressure checks, check tread depth, identify tires needing change/repair, and replace tire/wheel assemblies.
• Lubricate fifth wheel plate and slider mechanism, operate slider mechanism.
• Utilize key functions of Shop Management System and electronic documentation available.
• Perform work in accordance with all federal/provincial and corporate compliance guidelines (i.e. safety, DOT).
• Use internal and external maintenance documents.
• Perform other duties as assigned.
• Ensure proper maintenance of all service, safety and environmental records required to meet and/or exceed corporate, federal, state, and local government mandated requirements.
• Accountable for key maintenance measurements established by company policy, related to the inspection and performance of PMs, brakes, tires, wheels, including any maintenance items directly associated with the safety of the customer.

Benefits

• Medical, Dental, Vision after 30 days
• 80 hours PTO your first year, starting Day 1
• Yearly merit pay increases
• 401 (k) company match
• PPE, uniforms, and boot allowance
• Paid training
• Employee discounts on tools, vehicles, travel, tech & more
• Up to $5,000 in Tech tuition repayment
• 12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED