Diesel Mechanic Lead Mobile

Ryder•Little Rock, AR

3d•Remote

About The Position

Torque by Ryder is immediately hiring a permanent full-time Master Level Mobile Diesel Technician to support our Truck Fleet in Little Rock, AR. This position offers additional training to level up and grow with Ryder. We are looking for the right Maintenance Repair Mechanic Technician to join us at Ryder to manage our fleet of Heavy Duty Trucks.

Requirements

High school diploma or equivalent preferred.
Vocational or Technical Certification preferred in related field.
Basic tools required.
Requires demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including: Routine preventative maintenance, which should include oil changes, brake and tire work.
Diagnostics and repairs, including AC, electrical systems.
Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs.
Demonstrate ability to lead a team required.
Four (4) years or more relevant work experience preferred.
NonCommercial Driver License CLASS E, preferred.
Valid Commercial Driver License (CDL) CLASS A, preferred.
Other State driver's license, as required.
Must have minimum tools required to perform their job duties as outlined in Ryder's Maintenance policy 2.02.
Able to take home assigned mobile service truck, as applicable, and secure vehicle and contents.
Must be able to drive Ryder vehicles.
Ability to understand and adhere to Company policies in all areas.
Ability to complete repair orders with the Company established systems.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as a member of a team.
Ability to prioritize workload.
Proven hands-on mechanic, customer service, and account management skills.
Demonstrates customer service skills.
Strong verbal and written communication skills.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Self-starter and self-sufficient approach.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detailed oriented with excellent follow-up practices.
Entrepreneurial spirit.
Preventive Maintenance (PM230&PM298) within 90 Days.
Brakes-Air (BA220&BA298) within 90 Days.
Brake mechanics/inspectors FMCS 396.25.
Hydraulic Brake (BH220&BH298) where appropriate within 90 Days.
Tire & Wheel TW220 within 90 Days.
CF609 & A/C trained and qualified (AC220&AC298) within 180 Days.
HD electrical - DR208 within 90 Days.
Svc Island Support SBTIII trained (SBT220) and SBT Phase 2 within 180 Days.
Complete 2 of the OEM On-Line diagnostic tool software courses as required by location fleet mi. (predominant OEM of fleet mix).
Must be able to obtain CDL within 6 months after hire.
Pass a Ryder Drug Test.
Pass a DOT physical.
Pass a Ryder road test.
Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years.

Nice To Haves

Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including: Routine preventative maintenance, which should include oil changes, brake and tire work.
Diagnostics and repairs, including AC, electrical systems.
Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs.
Demonstrate ability to lead a team required.
Four (4) years or more relevant work experience preferred.
NonCommercial Driver License CLASS E, preferred.
Valid Commercial Driver License (CDL) CLASS A, preferred.
Other State driver's license, as required.

Responsibilities

Responsible for making decisions surrounding vehicle diagnostics and repair.
Performs vehicle maintenance and repair duties including: standard vehicle maintenance, preventive maintenance, complex repairs with minimal (if any) support.
Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable.
Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns.
Performs facility maintenance duties.
Interacts with customers/drivers to properly determine nature of complaint once assigned a task.
Instructs and advises other technicians regarding maintenance repair procedures and diagnostics.
Interact with non-contractual customers, exhibit account management skills to independently facilitate preventative maintenance, repair issue resolution, and discuss new repair estimates with customer.
Coordinate work schedule as required by customers.
Road test vehicles to identify cause of complaints for repairs, ensure quality of repair work performed, and deliver customer satisfaction.
Preventive maintenance (PM) and vehicle repairs responsibilities include but is not limited to: A/C & Heater, Brakes-Air, Brakes-Hydraulic, Cargo Handling/Transfer, Liftgates, Charging Systems (electrical), Cranking System (electrical), Lighting System and Electrical Accessories, Drive Axles, Driveline, Gas Engines-All Engines, Fuel Systems, Preventive Maintenance, Steering and Non-driven Axles and Alignment, Suspension-Chassis and Cab, Tire and Wheel Maintenance, Vehicle Coupling System (PM).
Utilize key functions of Shop Management System and electronic documentation available.
Perform work in accordance with all federal/provincial and corporate compliance guidelines (i.e. safety, DOT).
Use internal and external maintenance documents.
Performs other duties as assigned.
Ensure proper maintenance of all service, safety and environmental records required to meet and/or exceed corporate, federal, state, and local government mandated requirements.
Accountable for key maintenance measurements established by company policy, related to the inspection and performance of PMs, brakes, tires, wheels, including any maintenance items directly associated with the safety of the customer.