Diesel and Automotive Technician

Ryder•Lenexa, KS

3d•Onsite

About The Position

Torque by Ryder is hiring a permanent, full-time experienced Mobile Automotive and Diesel Technician to support its heavy-duty truck fleet in Lenexa, Kansas. The technician performs preventive maintenance, diagnostics, and repairs on automotive and diesel vehicles and equipment, while coordinating with customers and working independently or as part of a team. A service vehicle, fuel card, and company cell phone are provided for mobile work. The role includes paid training and a flexible 40-hour work week; weekend premiums apply. The position involves a broad range of vehicle maintenance and repair work, including work on air and hydraulic brakes, tires and wheels, electrical and charging systems, engines, fuel systems, cooling systems, driveline and axles, steering, suspension, liftgates, and vehicle coupling systems. Technicians use shop management and electronic documentation systems, follow safety and compliance requirements, maintain required records, and support customer satisfaction through repair estimates, issue resolution, and quality work. The technician also acts as a mentor for SM II-level employees.

Requirements

High school diploma or equivalent preferred.
Vocational or technical certification, post-secondary degree, or technical certifications preferred.
Basic tools required.
Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines, including routine preventive maintenance such as oil changes, brake work, and tire work; diagnostics and repairs including A/C and electrical systems; and advanced repairs such as some major engine repairs, diesel after-treatment, or automotive fuel injection repairs.
Two or more years of experience with mechanical repairs and diagnostics on heavy-duty and medium-duty equipment.
Ability to drive Ryder vehicles.
Ability to understand and adhere to company policies, complete repair orders using company systems, build professional relationships across organizational levels, work independently and on a team, and prioritize workload.
Hands-on mechanic, customer service, and account management skills; customer service ability; and relationship management skills.
Strong verbal and written communication skills; flexibility and self-direction in a fast-paced environment; self-starter and self-sufficient approach; multitasking, organization, and time-management skills; attention to detail and follow-up; entrepreneurial spirit.
Complete Preventive Maintenance (PM230 and PM298) within 90 days.
Complete Brakes-Air (BA220 and BA298) within 90 days and meet brake mechanics/inspectors FMCS 396.25 requirements.
Complete Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
Complete Tire & Wheel TW220 within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete HD electrical DR208 within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete two OEM online diagnostic tool software courses as required by the location’s predominant fleet OEM.
Pass a Ryder drug test, DOT physical, and Ryder road test.
Pass a Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.
Additional screening may apply, including employment and education verification, motor vehicle records check, road test, or customer badging and background requirements.

Nice To Haves

Three or more years of relevant work experience.
Noncommercial Driver License Class E.
Valid Commercial Driver License (CDL) Class A.

Responsibilities

Interact with customers and independently facilitate preventive maintenance, resolve repair issues, and discuss new repair estimates.
Coordinate work schedules as required by customers, road-test vehicles to diagnose complaints and verify repairs, and support customer satisfaction.
Perform preventive maintenance and repairs across vehicle systems, including air and hydraulic brakes, A/C and heating, liftgates, charging and cranking systems, lighting, engines, fuel systems, cooling systems, clutches, drive axles and driveline, steering, suspension, tires, wheels, and coupling systems.
Use shop management system functions and electronic documentation, and consult internal and external maintenance documents.
Perform work in accordance with federal, state, local, and corporate compliance guidelines, including safety and DOT requirements.
Maintain service, safety, and environmental records required by corporate policy and government regulations.
Meet company maintenance measurements related to inspections and preventive maintenance, brakes, tires, wheels, and other customer-safety items.
Act as a mentor for SM II-level employees.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage after 30 days.
80 hours of PTO in the first year, starting Day 1.
Yearly merit pay increases.
401(k) company match.
PPE, uniforms, and boot allowance.
Paid training.
Top Tech Competition awards of $250–$50,000 per year.
Extra paid day off for U.S. military veterans.
15% company stock discount.
Up to $5,000 in technician tuition repayment.
12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
Employee discounts on tools, vehicles, travel, technology, and more.
Quarterly retention bonus of $2,000 during the first year.
Fuel card and company cell phone.
Service vehicle for mobile technicians.
Weekend premiums.
Flexible 40-hour work week.