Dialysis Facility Administrator / Clinical Manager

National Renal Care LLC•Santa Clarita, CA

8d•$104,000 - $150,000•Onsite

About The Position

The Facility Administrator is responsible for overseeing the day-to-day operations of a dialysis center, ensuring that patients receive high-quality care, and that the facility complies with all regulatory requirements. If the nursing requirements listed below are not met, though preferred, an individual may be placed in the Facility Administrator role without them; however, in the absence of these position requirements, there must be a RN Clinical Coordinator to provide oversight of overall clinical services.

Requirements

Current Registered Nurse (RN) license, in good standing, in state of practice. License must be maintained as current and in good standing
Current CPR certification required
12 months’ dialysis experience in a Charge Nurse or Registered Nurse position in accordance with regulations to provide leadership of the dialysis facility operations
Relevant experience in healthcare management, with specific experience in dialysis facilities highly desirable
Ability to function in a leadership role
Possess consistent use of critical thinking skills to assess and resolve operational situations
Demonstrated working knowledge of the English language and ability to communicate in writing as well as verbally
Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all NRC clinical applications required within 30 days of hire
Knowledge of medical terminology and procedures related to dialysis
Strong organizational and multitasking skills
Excellent interpersonal and communication skills for effective customer interactions
Proficiency in using computers and electronic medical record (EMR) systems
Ability to work in a fast-paced environment and remain composed under pressure
Attention to detail to ensure accuracy and thoroughness of documentation and correspondence
Excellent time management and task prioritization skills
Proficiency in managing financial and operational aspects of healthcare facilities
Knowledge of dialysis treatment procedures, and regulations
Understanding of quality improvement methodologies and patient safety principles

Nice To Haves

RN Clinical Coordinator to provide oversight of overall clinical services

Responsibilities

Assure that the facility receives continuing certifications from all statutory and regulatory agencies by Monitoring adherence to healthcare policies, procedures, and guidelines
Ensure that the facility is compliant with all applicable local, state and federal regulations, and accreditation standards
Identify and mitigate risks to ensure patient safety and prevent adverse events
Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meetings
Ensure the provision of high-quality patient care and maintain a safe environment for patients and staff
Recruit, hire, train and supervise qualified healthcare personnel for various positions within the facility
Plan and conduct effective and efficient staffing to meet the operational needs of the clinic, while meeting regulations
Provide leadership and guidance to the staff, fostering a positive and collaborative work environment
Conduct performance evaluations and address any performance-related issues, by counseling and disciplining employees
Maintain effective personnel files including payroll approval
Ensure efficient use of facility medications, supplies, resources and staff labor hours
Oversee and implement cost-saving initiatives to improve financial performance
Oversee daily operations, including patient scheduling, and timely acceptance of admission referrals
Oversee all required facility records, reports and daily logs
Ensure staff maintain chronological, thorough and appropriate documentation in the patient record of all treatments, activities and communication with the patient, physician and other healthcare professionals
Manage all contractual agreements; update as needed with corporate oversight
Continuously monitor to ensure that a safe and clean physical environment is maintained throughout the facility
Supervise the maintenance of equipment, building areas occupied by the facility and other property belonging to the facility, ensuring that all equipment is maintained and functions properly
Oversee medication and supply procurement, approvals and inventory management
Possess knowledge and expertise of dialysis water treatment systems and regulatory standards
Conduct and/or participate in both formal and informal meetings with the governing body, VP of Operations, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and interdisciplinary team patient care planning meetings are held monthly
Implement and lead Quality Assessment and Performance Improvement initiatives to enhance patient outcomes, meet regulatory outcome metrics and operational efficiencies
Collaborate with the Medical Director and other members of the IDT team to ensure that patients receive high-quality care
Problem solve and maintain effective communication with Physicians, patients, families, staff, and other healthcare professionals
Oversee the grievance process and respond effectively to inquiries or complaints
Establish and maintain professional relationships with the area hospitals, agencies and applicable ESRD networks
Perform duties as assigned to meet the operational needs of the facility
Always handle incoming and outgoing calls professionally and courteously, promptly answer calls while identifying oneself and the location
Maintain confidentiality of patient protected health information (PHI)
Assist with patient entry and exit within the facility as needed
Maintain security of medical records
Comply with all applicable healthcare regulations, guidelines, and protocols
Maintain workspace and unit common areas to ensure cleanliness and organization
Use personal protective equipment (PPE) as required by policies and procedures
Participate in staff meetings and attend in-services as required
Follow all company policies and procedures
All other duties as assigned