Dialysis Area Manager, Home Therapies - North Florida/South Georgia

U.S. Renal Care, Inc.•Valdosta, GA

24d•Remote

About The Position

The Home Therapies Area Manager is responsible for the management of the Home Therapies business, providing effective leadership to achieve clinical, growth, and financial targets. This role involves partnership with Administrators, the Home Therapies Director, and/or Home Therapies Vice President and Regional Vice Presidents. The Area Manager must reside in North Florida or South Georgia. The position involves developing and driving a growth strategic plan for the assigned territory, overseeing Home operations from fiscal, clinical, technical, regulatory, personnel, business management, and growth perspectives. It also includes partnering with various teams to ensure a sustainable business footprint, identifying opportunities for new clinics, and working with Administrators to achieve financial and management objectives. Regular engagement with Physician Partners, achieving program target goals for patient outcomes, and collaborating on budget planning and fiscal performance improvement are key aspects. The role is responsible for profit and loss management, ensuring implementation of corporate initiatives and policies, and maintaining the highest clinic, patient satisfaction, and operating standards. Knowledge of and adherence to federal, state, and local laws and regulations, including healthcare professional practice acts, is crucial. The Area Manager will also be involved in triaging operational issues, initiating corrective action plans, following up on deficiencies, and assuring compliance with governing body meetings, QAPI meetings, and care plan conferences. Developing physician and referral source relationships, overseeing local marketing efforts, and maintaining positive relationships with physicians, hospitals, and the community are important. The role acts as the Home subject matter expert, understands and promotes the Company's mission and philosophy, and develops strong cross-functional partnerships. The Area Manager will also implement and monitor contractual agreements, establish relationships with external customers, promote GUEST customer service standards, and participate in corporate committees. Developing Home Therapies knowledge for RVPs and Administrators, ensuring ongoing development of Home RNs, creating a positive culture for home staff, ensuring adequate and qualified RN staff, and ensuring staff meet required qualifications are also responsibilities. Finally, the role involves hiring and supervising program staff, maintaining effective personnel management, and upholding management goals by leading staff in team concepts.

Requirements

Minimum of two (2) years prior management experience of a multi-site health care provider or three (3) to five (5) years of demonstrated excellence in managing a dialysis program as an Administrator.
Bachelor's degree in business or nursing is required. Combination of education, specialty certifications and experience in related area will be considered in lieu of degree.
Excellent leadership and coaching skills.
Strong public relations skills for dealing with physicians, vendors, hospital personnel, Managed Care Organizations, etc. are valuable.
Must have basic computer skills, including Microsoft Office (Word, Excel, and Outlook); proficiency in all USRC applications required within 90 days of hire.
Demonstrated analytical and problem-solving skills are required.

Responsibilities

Develops and drives a growth strategic plan for the assigned territory and each market therein to achieve growth targets and financial goals. Provides oversight to implement plan.
Works in partnership with local management to oversee Home operations of assigned clinics/home programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals.
Partners with RVPs, Home Therapies and Business Development teams to ensure development of a sustainable and efficient business footprint and identify opportunities for new clinics.
Works with Administrators to achieve monthly, quarterly and annual projections based on financial and management objectives.
Engages with Physician Partners regularly on existing business, to assess needs and ensure physician satisfaction.
Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics/home programs.
In collaboration with IDT, identify opportunities to drive systematic changes in region to aid in achievement of targets.
Collaborate with leaders on budget planning and strategies to improve fiscal performance.
Responsible for profit and loss management of assigned programs to achieve or exceed budget.
Ensures implementation of all corporate initiatives and policies in relation to home therapies.
Ensures home programs execute to the highest clinic, patient satisfaction, and operating standards.
Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements with regards to Home Therapies.
Works with Administrators to ensure compliance with all applicable federal, state, and local laws; continuing certification from all statutory and regulatory agencies; and Company standards, guidelines, rules, policies and procedures.
Triage Home operational issues in partnership with Administrators, Director/VP Home Therapies and RVPs as needed.
Initiates Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH).
Assures compliance with required Governing Body meetings, monthly QAPI meetings and care plan conferences and assures documentation of such through recorded minutes.
Regular and reliable attendance is required for the job.
In partnership with Director/VP Home Therapies and RVPs, develops physician and referral source relationships and oversees local marketing efforts. Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community.
Acts as the Home subject matter expert with Medical Directors and physicians to coordinate quality patient
Understands, leads and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
Develops strong cross-functional partnerships across the internal organization.
Collaborates with leaders in budget planning.
Implements and monitors appropriate contractual agreements/arrangements with collaborating agencies.
Establishes relationships with external customers to promote growth and quality including but not limited to physicians and vendor partners.
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
Participates in corporate committees or task forces as requested.
Respond effectively to inquiries or complaints.
Responsible for developing Home Therapies knowledge for RVPs and Administrators. Ensure they are able to effectively operate and grow Home business.
Responsible for on-going development of Home RNs, in collaboration with Administrators, Home Directors responsible for development of Home Therapies knowledge.
Creates positive culture and support system for Home Administrator, RN and other home staff across region(s).
Ensure correct number and quality of RN staff across region(s).
Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
Responsible for hiring and supervising program staff as needed in collaboration with Administrators and Human Resources Department.
Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures.
Effectively communicates expectations; accepts accountability and holds others accountable for performance.