Dialer & Data Analyst
About The Position
The Dialer & Data Analyst will be responsible for managing and optimizing dialer systems. Support account set-up, set up new campaigns, monitor existing campaigns, assist in managing productivity, and ensure operational efficiency. Role will require troubleshooting issues, managing user access, and collaborating on system enhancements. This role includes designing and maintaining reporting, analyzing leading and lagging metrics & KPIs, providing analytics and recommendations for improvement of performance and productivity. Keeping up to date with the internal systems and processes.
Responsibilities
- managing and optimizing dialer systems
- Support account set-up
- set up new campaigns
- monitor existing campaigns
- assist in managing productivity
- ensure operational efficiency
- troubleshooting issues
- managing user access
- collaborating on system enhancements
- designing and maintaining reporting
- analyzing leading and lagging metrics & KPIs
- providing analytics and recommendations for improvement of performance and productivity
- Keeping up to date with the internal systems and processes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
