Diagnostic Scheduler

Millennium Physician Group • Port Charlotte, FL

17h • Hybrid

About The Position

The Diagnostic Scheduler utilizes email, telephone and message requests to schedule patient testing for physician ordered diagnostic tests. S/he receives a message from any location for request for test scheduling and contacts patient to schedule within 24 hrs. Tests will be scheduled within a 48hr period of being ordered pending schedule and equipment availability. S/he notifies the office when patient/test is scheduled and provides patient instructions on the test they will receive over the phone. S/he schedules multiple tests at appropriate times without overlap and checks phone and email messages frequently throughout day. S/he understands STAT priority and schedules these patients first. S/he may assist in other areas as needed. S/he checks in patient notes for insurance changes and updates any personal contact information changes. S/he keeps a log of patients needing tests scheduled and records when complete; typically works alone, with little supervision. All other duties as assigned.

Requirements

• Associate's degree or equivalent from two-year college or accredited radiologic school
• Six months to one year related experience and/or training
• Equivalent combination of education and experience
• Bilingual preferred (English and Spanish)

Responsibilities

• Contacts patients within 24 hrs. to schedule
• Schedules tests within 48 hrs. of ordering
• Does not overlap tests during scheduling
• Provides patients with proper information regarding test protocol
• Schedule STATS first
• Updates patient notes with insurance/contact information as needed
• Quick notification to offices when test is scheduled

Benefits

• 3 weeks PTO
• 8 paid holidays
• Medical
• Dental
• Vision
• Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
• 401(k) with match
• Employee Wellness
• Other Employee Discount programs like Tickets at Work and cell phone discounts
• Dependent Care FSA
• Voluntary Life
• Long Term Disability
• Critical Illness
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree