Diagnostic Integration Engineer

Ford Motor • Allen Park, MI

3d • Hybrid

About The Position

The Integration Engineer is responsible for connecting external and upstream vehicle engineering systems and data sources with Ford's diagnostic platforms, enabling seamless diagnostic capability across Joint Venture (JV) partner vehicles and internal Ford vehicle programs. This role serves as the primary technical liaison between Service Engineering and Operations development teams, JV partners, and upstream vehicle system stakeholders, ensuring diagnostic architecture, data, and service systems are integrated, validated, and supported throughout the vehicle lifecycle.

Requirements

• Bachelor's degree
• 5+ years of experience working in software engineering (i.e. software development methodologies, agile, scrum, etc.)
• 3+ years of experience in vehicle diagnostics, systems integration, or automotive electrical/software engineering
• 3+ years of experience with production support (L2/L3) and root-cause analysis for system or data issues

Nice To Haves

• Bachelor’s degree in engineering
• Experience working with vehicle communication protocols (e.g., CAN, UDS, DoIP) and diagnostic tools/platforms
• Prior experience supporting Joint Venture partnerships or cross-organizational technical integration preferred

Responsibilities

• Serve as the primary Ford technical interface for external partners (JV and upstream engineering teams), coordinating diagnostic integration requirements and deliverables.
• Support and validate vehicle architecture and diagnostic capability for partner and upstream vehicle programs, ensuring compatibility with Ford diagnostic tools.
• Own the integration of vehicle and system data between partner/upstream sources and Ford's diagnostic and service systems, ensuring accuracy, completeness, and timeliness of data flow.
• Provide Level 3 (L3) production support for data and system issues arising from partner or upstream integration, including root-cause investigation and resolution.
• Act as Solution Architect for Ford diagnostic tool-related integration efforts, defining technical approach and ensuring solutions meet diagnostic and business requirements.
• Develop software and integration specifications for new partners, upstream, or vehicle program onboarding.
• Support cross-functional software and systems architecture discussions with internal engineering teams, JV partners, and upstream stakeholders.
• Review new software, hardware, and vehicle communication platforms as needed to support integration capability.
• Test solutions on a stand-alone and end-to-end (integrated) basis prior to release.
• Design and lead service tools and system enhancements that improve dealer efficiency, repair effectiveness, and partner/upstream diagnostic readiness.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level