Diagnostic Imaging Assistant

Children’s Minnesota•Saint Paul, MN

21h•Onsite

About The Position

The Diagnostic Imaging Assistant promotes a positive patient and family experience as the first impression of the Diagnostic Imaging department by creating a welcoming atmosphere to all patients, families and providers. The Diagnostic Imaging Assistant is responsible for the efficient and orderly registration and check-in of patients and acts as a liaison between patients, families and hospital staff. Obtains accurate and complete patient demographic information and required consents before notifying appropriate modalities of the patient's arrival. Supports Children's departments and clinics in uploading images for future referred patients, as well as sending images and reports to outside facilities for continuation of care.

Requirements

High school diploma or equivalent required
One year of customer service experience required
Exceptional customer service skills
Communicate and interact in respectful and professional manner
Contribute to positive clinic team work environment
Proper spelling and grammar
Ability to perform front desk clinic functions
Computer knowledge and navigating
HIPAA knowledge and ability to handle confidential information
Demonstrate prompt and reliable attendance
Apply logical thinking to problem solve
Ability to multi-task and prioritize work

Nice To Haves

Previous experience with medical imaging software applications and the staff and vendors whose work relates to those systems
One year of medical office setting experience preferred
Experience in a Diagnostic Imaging setting preferred

Responsibilities

Promote a positive patient and family experience.
Create a welcoming atmosphere for patients, families, and providers.
Ensure efficient and orderly registration and check-in of patients.
Act as a liaison between patients, families, and hospital staff.
Obtain accurate and complete patient demographic information and required consents.
Notify appropriate modalities of patient arrival.
Support Children's departments and clinics in uploading images for future referred patients.
Send images and reports to outside facilities for continuation of care.