Diagnostic Imaging Admin Assistant

HonorHealth•Scottsdale, AZ

1d•Onsite

About The Position

This position is responsible for providing departmental support in the areas of front desk, scheduling, maintaining and managing the library of digital images in accordance with departmental policies and needs. Will project a professional image, to include appearance, confidence, knowledge, and organization of work. Responsible for working at the Diagnostic Imaging front desk: Greet and check in patients. Assists in some or all of these areas: • obtaining and reviewing physician orders, inputs orders for procedures and compiles patient’s case to be reviewed by radiologist, and patient data entry. • Receives and sorts incoming mail/faxes for distribution. • Assures that the work area is neat and orderly. • Runs and prints reports needed for the daily schedules of departments. • Obtain previous outside imaging pertaining to scheduled procedure the day before exam. • Ensures that forms, reports, and computer records are accurate and completed, according to specific guidelines as demonstrated by audit. • Logs patients into computer system and prepares appropriate paperwork. Notify appropriate modality/department. • Under the guidance of technologists, prepares patients for exams by providing necessary materials and instructions. • Provides paperwork prior to exam to patients which that pertain to prescreening for contrast allergies. • Delivers the patient’s paperwork to the technologist prior to the exam for review. • Responsible for managing the library of digital images. • Acts as a liaison with patient care providers and picture archival communication system (PACS). • Assists users/leaders to problem solve. • Assists staff to develop their computer skills, with the archive systems. • Assists physicians in retrieval of their patients’ archived data. • Demonstrates familiarity with application of current techniques and technologies as they relate to work assignments. • Responds to internal/external release of information requests. • Releases patient records/images in accordance with existing laws governing the confidentiality such as demonstrated by documentation. • Processes subpoenas and attorney requests for images. • Communicates effectively under sensitive and confidential situations to requesting parties in accordance with established policies as evidenced by observation. • Delivers images to requesting party in a timely manner. • Retrieves and validates images for distribution via printing. • Locates and prints Diagnostic Imaging films and/or downloads Diagnostic Imaging images to disc via the PACS’s digital computer system for all approved personnel and patients. • Accurately retrieves images from the archive manager and window levels the images for appropriate contrast/brightness criteria and formatting prior to printing, as demonstrated by observation • Transports patients in a safe and timely manner as needed.

Requirements

High School Diploma or GED Required
6 months experience in a customer service oriented environment and/or scheduling and/or front office. Required
Basic Life Support (BLS) - Certification Basic Cardiac Life Support (BCLS) card at date of hire or within 30 days from date of hire. Required
Will not perform any duties listed with regard to transporting patients alone until employee has current BCLS card. Staff located at Deer Valley Medical Center and John C. Lincoln Medical Center need this BCLS due to transporter duties. Required

Nice To Haves

1 year experience in a customer service-oriented environment and/or scheduling and/or front office Preferred

Responsibilities

Greet and check in patients.
Obtain and review physician orders, input orders for procedures, and compile patient's case for radiologist review.
Perform patient data entry.
Receive and sort incoming mail/faxes for distribution.
Maintain a neat and orderly work area.
Run and print reports for daily departmental schedules.
Obtain previous outside imaging pertaining to scheduled procedures the day before the exam.
Ensure forms, reports, and computer records are accurate and completed according to specific guidelines.
Log patients into the computer system and prepare appropriate paperwork.
Notify the appropriate modality/department.
Prepare patients for exams by providing necessary materials and instructions under the guidance of technologists.
Provide patients with paperwork prior to the exam related to prescreening for contrast allergies.
Deliver patient paperwork to the technologist prior to the exam for review.
Manage the library of digital images.
Act as a liaison with patient care providers and the picture archival communication system (PACS).
Assist users/leaders with problem-solving.
Assist staff in developing computer skills with archive systems.
Assist physicians in retrieving their patients’ archived data.
Demonstrate familiarity with current techniques and technologies related to work assignments.
Respond to internal/external release of information requests.
Release patient records/images in accordance with existing laws governing confidentiality.
Process subpoenas and attorney requests for images.
Communicate effectively in sensitive and confidential situations with requesting parties according to established policies.
Deliver images to the requesting party in a timely manner.
Retrieve and validate images for distribution via printing.
Locate and print Diagnostic Imaging films and/or download Diagnostic Imaging images to disc via the PACS digital computer system for all approved personnel and patients.
Accurately retrieve images from the archive manager and window level images for appropriate contrast/brightness criteria and formatting prior to printing.
Transport patients in a safe and timely manner as needed.
Perform other duties as assigned.