Diabetes Educator II

Sutter Health•Castro Valley, CA

10d

About The Position

Provides diabetes self-management education and training (DSMT) and/or medical nutrition therapy (MNT) to individuals, family members, and groups. Manages care for a distinct patient population by assessing educational needs, nutritional guidelines, lifestyle intervention goals, and counseling needs. Coordinates patient care with other healthcare providers, including physicians, pharmacists, case managers, and social workers, to develop individualized protocols involving medication, therapy, nutrition, and devices. Empowers patients with techniques and behavior modifications to control their disease, avoid potential complications, and achieve lasting improvements in quality of life. The role may be embedded in a diabetes clinic or endocrinology practice, where the educator collaborates with providers and extends care beyond provider visits, including follow-up between visits. The educator works autonomously, maintains an ongoing patient panel, and is responsible for patients' care during their work, including day-to-day and week-to-week follow-up. The role makes treatment decisions within its scope of practice and may recommend medication adjustments to physicians or advanced practice clinicians.

Requirements

Bachelor’s degree in dietetics, nutrition, or a related field.
Registered Dietitian (RD) credential.
Certified Diabetes Care and Education Specialist (CDCES/CDE) credential; employees hired before 05/03/2024 must obtain it within two years.
Basic Life Support (BLS) Healthcare Provider certification; not required for fully remote incumbents.
Two years of recent relevant experience.
Competency in diabetes education concepts, practices, and procedures, including clinical judgment, technical skills, and a relevant knowledge base.
Expertise using diabetes monitoring and management equipment, including blood glucose monitors, insulin injection devices, and associated computer software.
Advanced knowledge of adult learning theory and ability to provide individual and group education.
Attention to detail, time management, organization, decision-making, and delegation skills.
Knowledge of Microsoft Office Suite, EPIC, and electronic medical record entry and updates.
Ability to prioritize work, meet deadlines, follow policies and procedures, and determine approaches for new assignments.
Ability to resolve atypical or infrequent problems using experience and established procedures, and to provide informal guidance to junior team members.
Ability to work independently and as part of a team, manage multiple tasks, and work in an environment with interruptions.
Ability to communicate technical or sensitive information clearly and professionally to patients, their families or support groups, physicians, and staff.

Responsibilities

Provide diabetes self-management education and training and/or medical nutrition therapy to individuals, family members, and groups.
Assess patients’ educational needs, nutritional guidelines, lifestyle intervention goals, and counseling needs.
Manage care for a distinct patient population and maintain an ongoing panel of patients.
Coordinate individualized patient care protocols with physicians, pharmacists, case managers, social workers, and other healthcare providers.
Help patients develop techniques and behavior modifications to control diabetes, prevent potential complications, and improve quality of life.
Make treatment decisions within scope of practice and recommend medication adjustments to physicians or advanced practice clinicians.
Collaborate with diabetes clinic or endocrinology providers and provide follow-up care between provider visits.
Maintain ongoing patient care and follow-up from day to day and week to week.