DHHS Resource Developer-Placement

State of Nebraska•Hastings, NE

1d•Onsite

About The Position

The DHHS Department of Children and Family Services is seeking a Resource Developer to join their team in Hastings, NE. This position consults and coordinates with Child and Family Services Specialist staff in the location of out-of-home placements, placement follow-up, documenting placement efforts, and identification/resolution of barriers to placement. The role is focused on helping people live better lives by ensuring effective resource development and placement services for Nebraskans.

Requirements

Post high school coursework/training in social work, sociology, counseling, guidance, psychology, child development or related field and experience in resource development, eligibility determination or contract monitoring within a public service organization.
OR bachelor’s degree in any of the fields listed above.
Knowledge of: the principles and practices of social work.
Knowledge of: federal and State laws, regulations and guidelines concerning services delivery.
Knowledge of: the principles of individual and group behavior.
Knowledge of: the techniques of counseling.
Knowledge of: community and service organizations.
Skill in: interviewing to collect and elicit essential information.
Skill in: communicating to receive and relay information.
Skill in: listening to and understanding information received.
Skill in: using a keyboard.
Ability to: learn and apply the methods and procedures of human services resource development.
Ability to: learn and apply agency policies, procedures, programs and philosophy.
Ability to: protect confidential information.
Ability to: interact with community leaders.
Ability to: apply problem solving techniques to a variety of different circumstances.
Ability to: assess customer needs to provide proper services and financial assistance.
Ability to: manage multiple files and records.
Ability to: collect and maintain data and analyze for trends.
Ability to: prepare written case histories and reports.

Nice To Haves

Experience with CFS.
Experience within the field in general.
Great communication skills, verbal and written.
A willingness to work as a team by being able to collaborate with coworkers, case teams, foster care agencies.
Ability to not allow the stress of a critical situation or critical feedback impact your ability to complete daily tasks.
Ability to being willing to adjust to procedural changes as policies and/or directives evolve to new processes.

Responsibilities

Consults with providers to identify methods and practices that will better meet customers’ needs.
Establishes emergency foster/shelter placements.
Researches, gathers and maintains information on community placement resources.
Answers inquiries and provides information concerning out-of-home placement programs.
Maintains statistics regarding placements made, referrals sent, denials received and waiting list information and provides utilization data.
Consults and coordinates with Economic Assistance staff on the availability of services needed by customer’s served such as transportation, respite, chore services, etc.
Collaborates with such providers to develop methods to continually meet customers’ needs.
Monitors provider contracts, reviews provider billing documents, evaluates provider services, reviews to ensure contracted services are provided, facilitates complaint resolution, performs on-site audits, shares findings of investigations and provides recommendations concerning service improvement, contract revision and/or termination.
Assists in developing Requests for Proposals (RFP), participates in and coordinates parts of the RFP process and researches and develops information needed for contract development and renewal.
Conducts licensing and home studies for foster parents.
Conducts meetings with foster parents regarding placements and utilization of home for state ward placements.
Resolves licensing issues of agency-based foster care homes and enters licensed home information into NFOCUS.
Participates in utilization team meetings to determine if the youth meets the placement criteria.