DG Monitoring Center Supervisor - Scottsdale

QE Solar • Scottsdale, AZ

11d • Onsite

About The Position

Due to QE’s expansive growth, we have the need to establish a monitoring center dedicated to the monitoring of our DG portfolio. The DG Monitoring Center will operate independently of the QE Control Center and is organizationally aligned to the DG business unit. The DG Monitoring Center will be responsible for real-time, remote monitoring & control of 4,000+ renewable generating assets.

Requirements

• 2-Year associate’s degree (STEM) preferred.
• Technical School Degree, or, equivalent combination of education and experience considered.
• Proficient with the Microsoft Office suite of software.
• Experience with distributed generation PV power generation facilities.
• Experience with SCADA / DAS systems.
• Experience with Computerized Maintenance Management Systems (CMMS).
• Previous experience working in a supervisory role with several direct reports.
• Thorough understanding of PV power plant and BESS operations.
• Experience monitoring PV power plant and BESS via a centralized SCADA system or DAS.
• Familiar with Independent System Operator (ISO) protocols for distributed generation.
• Familiar with CAISO requirements for meters & RIGs.
• Familiarity with power markets such as day-ahead forecasting requirements and outage notifications.
• Desire to learn, work hard and grow with a young, entrepreneurial renewable energy and engineering company.
• Comfortable working as a collaborator or independently if necessary.
• Exceptional work ethic, with strong values and principles.
• Ability to coordinate multiple activities while ensuring safety, quality, and schedule adherence.
• Ability to take and provide direction; identify problems, develop solutions, conduct analysis independently and in collaboration with others.
• Ability to document work and communicate clearly and accurately via verbal and written methods.
• Must be able to work all shifts, weekends, and holidays.
• Ability to support the team & company goals by having on-call availability outside of normal business hours.
• Able to supervise and coach others in a matrix work environment.
• Willingness to work irregular schedules to meet client/project deadlines.
• Exceptionally strong communication skills, both written and verbal, interpersonal, and teamwork skills.
• A firm commitment to client, team, and organization success.
• Flexible, accommodating, and willing to go beyond the basic expectations when required.
• High follow-up and organizational skills.
• Detailed-oriented, with attention to detail for tasks that have zero tolerance for errors.
• Curiosity.
• Candor and transparency.

Nice To Haves

• Experience programming SCADA / DAS.
• Ability to optimize SCADA / DAS to facilitate operational efficiency.
• In-depth knowledge / experience with CAISO RIG & meter requirements.
• In-depth knowledge / experience with power market obligations.
• Extensive experience in establishing, monitoring, and adjusting KPIs to facilitate / create a culture of continuous improvement.
• Power BI experience is plus!
• BESS OEM certifications / experience.
• Ability to read and understand electrical/mechanical diagrams, project design drawings, and other system construction documents.
• Understanding of ISO protocols.
• Familiarity with NERC and CIP standards.
• Knowledge of National Electrical Code and standard design / construction practices.
• Understanding of OSHA safe workplace practices.
• OSHA 30
• NFPA 70E
• CPR/First Aid
• Willingness to obtain additional certifications as required.

Responsibilities

• Lead the startup of the newly created DG Monitoring Center.
• Develop Standard Operating Procedures.
• Select DGMC personnel.
• Establish a shift rotation for DGMC personnel.
• Establish KPIs.
• Ongoing management / supervision of DGMC personnel.
• Ownership of monitoring center software applications (SaaS & Enterprise).
• Ongoing process improvement.
• Ownership of monitoring center KPIs.
• Select, train, and oversee the day-to-day activities of the DGMC personnel.
• Ensure adherence to Standard Operating Procedures (SOPs).
• Oversee the performance management of assigned employees.
• Ensure for the proper monitoring and operation of 4,000+ PV / BESS sites utilizing SCADA systems, DAS platforms, alarm management, and other computer systems.
• Ensure energy production is maximized at all of our project sites.
• Responsible for scheduling and other operational administrative tasks.
• Establish & retain ownership of all system software/hardware associated with the DGMC.
• Identify opportunities for system improvements.
• Coordinate with internal stakeholders (plant managers, field staff, Portfolio Leads, etc.), and external stakeholders (ISOs, QSEs, asset owners) to maximize system performance and assure contractual and regulatory compliance.
• Perform remote investigations, performance analysis & reporting, and provide technical support to our field technicians.
• Escalate concerns to ensure that projects maintain operations or availability; track and advise on progress against established project models or production targets.
• Provide guidance and firsthand training to monitoring center operators.
• Assist in development of SOP’s and training modules for monitoring center operations.
• Collaborate with Monitoring Specialists and Performance Managers on initiatives aimed at improving efficiency, compliance & accountability.
• Correspond with client representatives/asset owners to deliver requested goals and deliverables.
• Assist with internal and external compliance audits and inspections.
• Assist with other DGMC requirements, as required.
• Assist with monitoring solar sites.
• Participate in initiatives to increase efficiency and effectiveness of QE Solar operations (examples: procedure development and review, special projects, data analysis, quality assurance).

Benefits

• 100% paid employee premium on health benefits; additional dependents at low costs and great plans for Health, Dental, Vision, FSA, or HSA
• Wellbeing and Employee Assistance
• Perks at Work Marketplace for discounts on gym memberships, classes, tech, vacations, tickets, and more
• Family Building and Adoption Assistance Programs
• Learning & Development Opportunities
• Discounted Life & Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree