DFC Title Administrator II
Lithia & Driveway•Medford, OR
•Onsite
About The Position
The DFC Title Administrator II is responsible for all aspects of lien and title release as it pertains to Driveway Finance Corporation. The DFC Title Administrator II reports to the DFC Loan Services Supervisor.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
- High School graduate or equivalent, 18 years or older required.
Nice To Haves
- Previous experience in office/administration, customer service, or auto title/DMV related work preferred
Responsibilities
- Process all lien and title releases in a timely manner
- Work within ELT platform to release electronic liens and titles
- Follow state DMV instructions for releasing lien and processing paper payoff titles
- Determine the appropriate mailing method for paper payoffs and prepare the envelope/label accordingly
- Complete state DMV forms for repossession to auction titles, as well as flip paper repossession titles into Driveway Finance Corporations name only when required by the DMV
- Maintain positive and professional communications with DMV, dealership, and third-party lender personnel
- Assist customers with matters pertaining to title release
- Accurately document all actions and communications pertaining to the vehicle title in loan management system
- Title audits, projects, and other duties as assigned
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
